What appears to have happened here is that interior (instance) and exterior of ship (in space) have gone out of sync
When ship was docked at Ark, both Sinner and I could get on and off to SS, so interior instance at least knew it was docked. He was also able to trade the deed, have the deed claimed by temporary new holder, and then traded back and claimed. None of which changed a thing.
Yet when I flew in quad to the pos he gave me when in pilot seat I could see his triangle, yet no name and no ship.
This would seem to show the ship exterior is still in warp, and therefore cannot be shot or otherwise destroyed as is totally invisible. Yet the instance that is the interior can be flown as normal, docked etc just only at sub warp.
Even if MA are still scratching their heads on how the link was broken... for heavens sake guys.. give the man some communications, show you give a damn.
Hey maybe apologise and compensate for warp business lost over these days.. can always take average for same dates in say last 3 months. Which would tbh be on low side as NI changes as well as Caly and Monria events have certainly stepped up warp business this week.
If you want players to trust you, you have to earn that trust !