I had a similar "issue" recently, lucky you that you got global in the end
for me it was only swirls without actual loot. Here is the support case record:
2020-04-12 11:46 You wrote:
Hello,
At around 11:30-11:40 2020/04/12 Entropia time I was hunting Kerberos ( at [Calypso, 70854, 71391, 220, Waypoint]), my ammo was over, so I refined shrapnel and got 1 PED worth of Universal Ammo. I have equiped ore finder and dropped one probe. Found nothing. Equiped a sword and was shown global swirls around my avatar, no message in chat, no claim in inventory or anything. Can you explain what happened?
2020-04-12 13:58 Entropia Universe Support:
Hi Ninja,
Thank you for contacting us.
From what we can you've not received a Global, so this must have been a visual bug.
We have forwarded the issue to members of the responsible team for further investigation, any irregularities found will be adjusted as soon as possible.
Please stay tuned to the News and Release Notes sections on the website for further information and developments.
Thank you for your patience.
Kind Regards,
Entropia Universe Support