Doer
Marauder
- Joined
- Nov 29, 2005
- Posts
- 7,004
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- Muddlin' Through
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- David "Doer" Falkayn
well, MA finally responded to my support case with some song-and-dance routine about how they're seeing more people starting new accounts.
it got me to thinking, maybe what they're really after is an ever-changing playerbase built on a revolving door concept, wherein people start out, play for a while making deposits, then cash out long before they ever attain anything that resembles a break-even mark?
seems like an awfully limited long-term plan for a business to have your players targetted for planned obsolescence.
on the plus side, at least they didn't list the case as 'closed', so it's still marked as 'in progress'...
maybe they are starting to get a few more cases??
C'MON!! EVERYBODY SEND YOUR BEST-CASE SKILLING OUTLOOK TO MA
Thanks for reporting, Elf. My original case is still untouched, the second is "in progress".
I've shared this story before, but this seems a good time: Once upon a time cellphones were taking the USA by storm. Everyone and his dog was starting to get one, and cellphone companies were booming. One little company called AT&T Wireless thought it would be great for business to not waste money on customer service or retention, focusing instead on squeezing everything possible out of those who were unfortunate enough to sign on the line. They sold out unpaid contracts with spurrilous and often incorrect fees added on to dubious collection agencies and generally acted like there was 1) an endless fresh supply of new customers and 2) they had two ass-ends and no eyes.
Well, AT&T Wireless went belly-up due to a huge loss of market share.
Then, three or so years later, Cingular (who had once been bitten by AT&T Wireless and were overcome by the vampire retroviruses) morphed into AT&T.
Well that last part is completely irrelevant except that i found it strange that they thought it worth another go as a cell company with that name. However, the rest of the story has a moral somewhere.