2FA issue ( had to desactivate, and cant activate again )

[SSN]

Dear Entropia player, i have some issues with 2FA Entropia Pocket. Let me explain chronologically.

Yesterday : Installing the app, scanning the QR code on entropia site, synchronisation done. Seem perfect but did not log in game.

Today : Trying to log in, the log-in page ask for a code from the app, opening the app and the app ask for initialization ( i did it yesterday, why it ask again ? )
When looking at security code for log-in, it keep showing "initialize" and does not give any code

When doing the synchronisation,it gave me a one time code to desactivate the 2FA, i used it to be able to log in.
Now trying to activate again ( some times re install things is working so i give a try )
On the site, i click on activate the 2FA, but then it ask a code from the app. App that still ask for a QR code.

Now after log-in on the site, most of the page to manage my account launch a white page where nothing happen.


I'm lost, any idea ? Livesupport on discord do not answer. Thanks for taking the time to read.

 

[SSN]

Little update : i can log in to entropia site via phone or on the same PC at my GF place.

IP issue, apparently, still waiting for support case to be solved

 

[SSN]

Now everything is working.

Make sure to take a SCREENSHOOT of the QR code.

Somehow, after initialisation, its gonna ask again the QR code one time, it is weird, but if my thread can help at least one person...