16 Aug 2008 You wrote:
Dear sirs
I am writing this support after crating a thread on Entropia Forum on this problem and after a well known avatar has sold an item by accident to TT. The thread I was talking is here:
https://www.planetcalypsoforum.com/...les-button-available-limited-period-time.html
The policy of not returning items sold to TT by mistake, may be comfortable for you, but for players that invest in EU is a nightmare. Because most items look exactly the same and you have no way of locking or marking an item of special value, the risk of selling the wrong item in TT is huge.
Then again, you say that it is a confirmation box that you have implemented after completing a trate with TT. But that has some major problems.
It uses small font. The leading of the font is to small, making it hard to read. A leading of 120% of font size is a minimum for readable text, and I am sure your design team knows that very well.
There is no warning for the market value of the items sold to TT.
Considering that the system is far from perfect, please return the item back to avatars that sell them to TT by accident. Especially if is such a high market value involved.
Best Regards,
Badita Ovidiu
16 Aug 2008 You wrote:
Sorry for placing this in the wrong support section. Another user mistake...