My wife tried to make a forum account and she got banned!. At the same time i wasnt able to log in the forum for a couple of hours. I kept getting the message i was banned for ever.! I sent an email to an administrator asking what the hell is going on and why am i banned for ever. I never got an answer but i was able to log back in. My wife never tried to log in the forum again. Now isnt this a nice way to kick some one off your yard for ever or what.
Members are only allowed one account on EntropiaForum.com. We have a continual problem with people creating multiple accounts here on EF (usually to spam the forum, or to bid up items in the trading section, or to 'trashtalk' anonymously).
We have therefore setup an advanced system to detect multiple users from the same computer and/or IP address. When a duplicate account attempts to register, the account is automatically banned, however the older account is not. I have checked your account history, and it has never been banned.
While this approach may seem a bit stringent, it saves a lot of work for the moderators, as well as helping to protect honest members from those who might fiddle with sales threads.
In cases like yours, with two legitimate participants in the same household, we will unban the second account.
Please send me your wife's EntropiaForum account username via private message.
Sorry for the inconvenience.
For future reference, any issues relating to the forum itself should be posted in the
About EntropiaForum section, not here in EntropiaUniverse General Discussion. This will help avoid the confusion seen in this thread, where members who were trying to offer assistance thought you were talking about EntropiaUniverse accounts, not EntropiaForum accounts.