Mac Farmer
Old Alpha
- Joined
- Apr 19, 2015
- Posts
- 910
Requested jan 05
Committed April 05
I am sure you mean 05 february and not january .
Anyway happy holydays
Requested jan 05
Committed April 05
29 Nov 2017 requested
5 April 2018 committed
all support said was sorry it took so long. No explaination to why
Was anything not done the right way on your end? A missing digit, innacurate or incomplete information?
I know 5$ recently had delays that were due to something silly on his end that wasn't communicated to him.
If not, then this would be extremely concerning. A turn around of 5 months without any hangups would be completely unacceptable. I hope this isn't the case here.
Was anything not done the right way on your end? A missing digit, innacurate or incomplete information?
I know 5$ recently had delays that were due to something silly on his end that wasn't communicated to him.
If not, then this would be extremely concerning. A turn around of 5 months without any hangups would be completely unacceptable. I hope this isn't the case here.
...snip...
[...]
All withdrawal requests are handled manually in order of their submission date. If all your bank account details are correct and your request is approved, the payment is sent within approximately 50 business days from the registration date. The processing time may vary during the year depending on the actual demand at that time.
[...]
...When your withdrawal has entered "Committed" state, it means that your request has been approved and the funds have been transferred to the bank account you have registered and should arrive within 3-5 business days.
The time frame between submission of a withdrawal request and payment is primarily due to the risk of chargebacks. The large majority of deposits are made via credit cards, while withdrawals are made directly to the account holder's bank account. Chargebacks can be submitted up to six months after deposit, but most frauds are discovered within two month. After 50 business days, the risk of chargebacks is minimal while giving MindArk time to perform internal security checks.
Not sure what the timeframe Mindark advertises is since I haven't withdrawn anything since 2006, but if it says 50 days please remember that it is 50 business days and not all days.
And if I remember correctly (from other people saying) doesn't it state 50-90 days?
So, approximately 50 business days + 3-5 days after approval. And remember that the 50 days still depend on the demand they have at the time, it can take more than 50 or less than 50. Makes sense because every single one is handled manually.
Also, the reasoning behind the long timeframe:
Source: Official Withdrawal FAQ
It sucks but don't panic, there's nothing you can do anyway. It might even be your fault if data is not perfectly correct. International transfers between banks aren't always smooth, and there's a bunch of other factors that can affect withdrawal times.
I think you're missing a few details there. I've been at the other end of that made up issue & also had my withdrawals delayed significantly.
At the very least after i clarified my situation in no uncertain terms, MA could have resolved his situation as well.
If your payment is overdue & YOU have to chase after MA for your money just to get this unbelievable explanation then what would you think?
Looked like a blatant attempt at buying time.
Good to know I'm not alone with my April 3rd request.Requested: April 2
Committed: still pending
Nearing 50 days on the money... let's see
Good to know I'm not alone with my April 3rd request.
i'm giving them at least a week of a grace period. i haven't been around but my impression is that their hands have been full with bug fixing and adapting to new banking compliance laws
No excuse.
Check your spam box. You get sketchy emails to verify your IDs.
I have one on apr 1 and that puts expected date at june 14. Withdrawals will be fine.