help cilent can't download file

[oldhell1111]

 

[oldhell1111]

can't update and close client

 

[endermigne]

A 3-second video doesn't prove anything. What's the error message you get?

 

[oldhell1111]

no error message and Auto shut down client can't do anything

 

[oldhell1111]

A 3-second video doesn't prove anything. What's the error message you get?

no error message and Auto shut down client can't do anything

 

[The Mind]

Try to:

Right click EU icon > Run as administrator

This should give permission for the game to update.

 

[oldhell1111]

Try to:

Right click EU icon > Run as administrator

This should give permission for the game to update

 

[oldhell1111]

Try to:

Right click EU icon > Run as administrator

This should give permission for the game to update.

can't dowload planet file and auto shut down EU client

 

[The Mind]

can't dowload planet file and auto shut down EU client

Did you execute it as administrator?

 

[oldhell1111]

Did you execute it as administrator?

I did as you told me but not change

 

[oldhell1111]

Did you execute it as administrator?

 

[Ludvig|MindArk]

Difficult to know what the problem is when there is no error message... have you tried a full reinstall?

Also, if you haven't already, please send a support case with as many details as you can on the issue:

Entropia Universe - Contact Support

account.entropiauniverse.com

 

[The Mind]

Follow Ludvigs instructions.
You might also try to create new user in your PC, to see if its maybe some custom configuration like internet connection or antivirus.