d1ab0liq
Old
- Joined
- Apr 18, 2007
- Posts
- 89
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- Bucuresti
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- Freelancer
- Avatar Name
- d1ab0liq
Hello Everyone,
I have a problem and I'm out of ideas atm so I need some advice...
A while ago I TTd by mistake an amp , Omegaton A106
Back then I was pretty newbie and I didn't realize it in time its value nor the fact that it was missing.
I put a lot of stuff in the TT that day and apparently my A106 - an old friend gave it to me long with some other stuff... Anyway, I saw it was missing a bit later, can't remember exactly, around 5-10 days later and a friend of mine advised me to fill a support case, which I did but MA said they don't handle cases older than 5 working days but "exceptions from this rule are possible" (stated in the support policy)
(markup for this item is around 3500 PED)
do you think this is a case that should require an exception ? what should I
do ?
Thank you in advance,
Best Regards
I have a problem and I'm out of ideas atm so I need some advice...
A while ago I TTd by mistake an amp , Omegaton A106
Back then I was pretty newbie and I didn't realize it in time its value nor the fact that it was missing.
I put a lot of stuff in the TT that day and apparently my A106 - an old friend gave it to me long with some other stuff... Anyway, I saw it was missing a bit later, can't remember exactly, around 5-10 days later and a friend of mine advised me to fill a support case, which I did but MA said they don't handle cases older than 5 working days but "exceptions from this rule are possible" (stated in the support policy)
(markup for this item is around 3500 PED)
do you think this is a case that should require an exception ? what should I
do ?
Thank you in advance,
Best Regards