morgoth
Provider
- Joined
- Mar 31, 2014
- Posts
- 178
Few people asked me to post this ticket chain to show how MA handle or permit exploits in space, so here it is.
Links in the ticket dont work, so PM me ingame and I will send you the links for the video's via ingame message. I have made other video's since and submitted them to the same effect as this.
As a side note, not sure if they did it intentionally, but after I threatened to post this ticket my ticket ingame was all blacked out, had to check it on the website.
______________________________________________________________________________________________________
History for support case 288254:
2014-09-17 23:25 You wrote:
He didn't use the same speed boost hack as before but for some reason he gets more speed out of a quad then me.
As you can see in the video links I plotted an intercept course which should and always has resulted in me catching up some, and even then he is still outrunning me
Video is split into 3 peices and in mp4 format, pls let me know if you have any issues viewing the evidence. and pls do something about cheating in pvp4 zones, thats literal theift he is commiting using an unfiar advantage to take other peoples peds.
1/3 -
http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-38-35-55.mp4.html
2/3 -
http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-39-47-86.mp4.html
3/3 -
http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-40-44-62.mp4.html
If you need anything to help get this video evidence put threw let me know
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-17 23:26 You wrote:
Oh and all my avatar stuff is in storage I weight 6/334 KG so no way he should have outran me based on weight either
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-18 13:34 Entropia Universe Support:
Hi Morgoth,
Thank you for contacting us. You are doing the right thing to bring down participants like these.
We are always happy to help, however, in order for us to assist you, we need more information about this, is there anything you can tell us about; How is he achieving this hack? (You don't have to know, suspicions are OK)
Have you ever noticed any one else doing anything similar?
Thank you for your cooperation.
Kind regards,
Kriss | Entropia Universe Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-20 19:12 You wrote:
Honestly I dont know the first thing about outside programing. I just know there is no way to achieve the kind of speed they are without using something illegal.
I have seen a few members of Nebula Virus Elite society use this speed boost.
Most common use for it is when they see a really paranoid target or just didn't get there engines going fast enough to close range.
But they also use it to outrun me a lot as well, I'll try to take more video's for you guys, but this is costing me lots of ped to do support work finding cheaters. Dont you guys have a way to simply tell if they are operating outside of the paramters of the game?
I mean if he is doing something clearly impossible he is cheating. Is what he did possible? how do I achieve that kind of speed without using an external program?
2014-09-20 19:20 You wrote:
I'm going to try to get some more video's just there cheating is allowing them to escape me everytime and it's costing me a lot.
Anyway you guys could fund me doing this work for MA? I'm pretty shocked to see such blattent uses of outside programs in a pvp4 area since were dealing with real money, and I've lost plenty just getting the info. Which no offense, I view this as MA's resposability as administrators to keep the playing field fair. At this time I feel like it's being pushed so I am responable with spending my funds to solve a problem that isn't mine to solve
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-21 19:36 You wrote:
Probably not 200 alts but I know he is taxi globlin goldy, cherry cherry lady, DJ monica Belucci
[Space travel] [Ernestj]: how you think i got all narfis information lol
[Space travel] [Ernestj]: i still mad on him for sharing that my 2nd identify
[Space travel] [Ernestj]:
[Space travel] [Ernestj]: i have around 200 alts ingame
[Space travel] [thrillzeeker] : are u for real 2?
[Space travel] [Ernestj]: i am your soc mate and you even not know that
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-21 23:33 You wrote:
I heard something and tested it out.
Anyway I heard that if you turn your stuff to safe mode a bit less lag makes your quad go faster. Now while my PC is optimized to play this game well on high setting, and I did not detect any lag ever I tried it out.
My findings on two test with two different players show that this method is a myth and has no bearing on the speed of the vehicle.
But I did remember micjack typing in all caps several times my pc sucked and is slow. Figure maybe he will try to use this as a reason, so I decided to test it immediatly to counter any arguement.
Not sure if I wasted time doing it or not, but I hope it's helpful.
Thank you very much for your time
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-22 08:35 Entropia Universe Support:
Hi Morgoth,
Thank you for the detailed information,
Of course it is our responsibility to make sure that everything is fair and balanced, are you aware of any current 3rd party programs that work and other players use in pvp-areas?
Thank you for your cooperation.
Kind regards,
Kriss | Entropia Universe Support
2014-09-23 02:36 You wrote:
ummm I've heard of madcatz for an aiming bot kind of thing that makes you only fire if you have a shot. But I dont know where or how to get it.
As for the speed hack, I have no idea how he got it, where he got it, or how it works. I just know he is capable of pulling speeds off that no other player can in a quad in space.
Stuff like this needs to be handled harshly. How many people have been looted because he could let them get out of range then speed boost to catch up?
PvP4 is legal, we fight to take eachothers loots but the system is supposed to be fair. This player cheating is commit freud to screw people out of there money.
Perma ban him pls, make an example of cheaters, dont just suspend him
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-23 06:26 Entropia Universe Support:
Hi Morgoth,
Thanks for reporting and for contributing to make Entropia Universe a better and fairer place to be. Please rest assured that I have forwarded your report for further investigation and that appropriate action will be taken.
Thank you for your cooperation.
Kind regards,
Kriss | Entropia Universe Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-23 06:33 You wrote:
I'll wait a week, if it's not done I am posting EVERYTHNG on the PCF to show people that the staff wont ban players from cheating in pvp4.
If there is no explention other then outside programing I see no reason for him not to be banned permanitly.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-25 04:05 You wrote:
See there whole society admitts to using an exploit in space? why are those players not banned yet, your allowing people to have an unfair advantage in pvp4, this is a real eco game. Your literally allowing people to hold cards up there sleives with no penalty.
I dont know if it's outside programming or an exploit you guys never bothered to cover for years, but they are clearly knowledgable about it and willing to abuse it for gain.
Isn't that against the EULA?
[Space travel] [Sphincterbottom]: then you don't know shit about pirates
[Space travel] [Morgoth]: http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-38-35-55.mp4.html
[Space travel] [Morgoth]: http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-39-47-86.mp4.html
[Space travel] [Morgoth]: http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-40-44-62.mp4.html
[Space travel] [Morgoth]: speed hackin pirates
[Space travel] [Sphincterbottom]: have you seen me using any? if you can't answer that as a yes then your full of shit
[Space travel] [Morgoth]: nope
[Space travel] [Morgoth]: but your in the same soc as him
[Space travel] [Morgoth]: good enough for me : /
[Space travel] [Sphincterbottom]: yeah and you wear underwear same as us too i bet
[Space travel] [Sphincterbottom]: maybe not your more a fairie type methinks
[Space travel] [paul]: i am suprised there is hacks that work in this game mif it is real econamy it should be as tight as a nuns snatch
[Space travel] [Morgoth]: dude thats what I told the admins
[Space travel] [Morgoth]: but I also have lars pushing it forward too, so he should be banned sooner or later
[Space travel] [paul]: i have played legit for the last 3 years will be pissed if people are hacking to riches
[Space travel] [Morgoth]: MA dont give two shits, but Ark team will push it hardcore because there space effect there PP
[Space travel] [paul]: i am just going to pirate pirates anyway let them make the kill them swoop in
[Space travel] [Sphincterbottom]: so who have you actually seen use this madcatz hack your talking about?
[Trade] [Morgoth]: ya judging by micjacks play style he uses that too
[Space travel] [Morgoth]: ya judging by micjacks play style he uses that too
[Space travel] [Morgoth]: chances and smoke fly smooth and direction change
[Space travel] [Morgoth]: micjack just swings his nose up and down threw your hit box as much as possible
[Space travel] [paul]: what is madcatz never heard of it what does it do?
[Space travel] [Morgoth]: so ya, I think in combination with some speed hack he is using madecatz to auto fire for him
[Space travel] [paul]: can you just toggle auto fire?
[Space travel] [Sphincterbottom]: so micjack is the only one you've seen use this hack? and how do you even know he's even using a hack? maybe he's just better at flying
[Space travel] [Morgoth]: seen kitty use the speed
[Space travel] [Morgoth]: but haven;t fought her enough to tell if she is sweeping the noise like micjack
[Space travel] [Sphincterbottom]: Have you said anything to micjack about it or are you just assuming he's hacking?
[Space travel] [Morgoth]: all I do in space is look for skilled enemies
[Space travel] [Morgoth]: I can tell the difference in his flying style from others like chances and smoke
[Space travel] [Morgoth]: also watch the video of the speed hack
[Space travel] [Morgoth]: no way to ditch someone like that lol
[Space travel] [Xane]: its not a speed hack
[Space travel] [Morgoth]: ya sure
[Space travel] [Morgoth]: I tried the safe mode bs too
[Space travel] [Morgoth]: it doesn;t work
[Space travel] [Xane]: its a inherent game design flaw
[Space travel] [Morgoth]: exploites are treated like hacks
[Space travel] [Morgoth]: cool with me either way
[Space travel] [Morgoth]: lol and I have seen micjack turn up the speed once, that is what convinced me to get fraps and film it
[Space travel] [Sphincterbottom]: speed how?
[Space travel] [Xane]: there are external programs to acheive this and that is indeed cheating no one will denie that but what I saw in your video is not a results of an....
[Space travel] [Morgoth]: sure
[Space travel] [Morgoth]: exploit or hack it's bannable to use it as an advantage
[Space travel] [Xane]: external program but a part of this games functioning and MA is competely aware of it
[Space travel] [Morgoth]: so I could care less which
[Space travel] [Xane]: I know it makes no difference to you but do you think it makes a difference to MA?
[Space travel] [Morgoth]: it wont with ark team bitching about it being exploited
[Space travel] [Sphincterbottom]: if it's something MA could of fixed and didn't don't hate the player hate the programmers
[Space travel] [Morgoth]: exploit is an exploit
[Space travel] [Xane]: and a bug is a bug
[Space travel] [Morgoth]: cool hope it works for him
[Space travel] [Morgoth]: btw ticketed this conbo
[Space travel] [Sphincterbottom]: ah bullshit if it's able to do what you say it does then it's up to MA to fix and not for us to bitch about
[Space travel] [Morgoth]: to show you guys are intentionally using bugs in ma to exploit in pvp4
[Space travel] [Xane]: oh now its us guys lol
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-25 07:15 Entropia Universe Support:
Hi Morgoth,
Usually we do not answer threatening cases, you hostility against the support team is unnecessary since we are here to help you.
Please refer to the Customer Support Policy found on our website http://account.entropiauniverse.com/support-faq/support-policies/basic-information/.
We don't have any obligations to let you know what actions we take against any player, as clearly stated in our EULA,
We are also not allowed to disclose any direct information about other avatars.
Please feel free to post anything you want on Planet Calypso forums.
We understand the frustration and we take this cheating very seriously, that's why we want to investigate this before we do anything, so that we can remove the possibility to use this cheat ever again.
We have taken actions against this player and the investigation will be made to find what program he was using to hack this way.
Thank you for understanding.
Kind regards,
Kriss | Entropia Universe Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-25 07:28 You wrote:
Sorry if I got hot headed, but from what I heard about the usual support run around I was very afriad this would be swept under the rug, and the hundreds of victims this player has looted because of an unfair advantage would get no justice.
My sincerest appolgies. thanks for taking this serious. If there is any additional information I can help gather let me know, I am in space a lot.
2014-09-25 08:21 Entropia Universe Support:
Hi Morgoth,
We understand your frustration and we are just as frustrated over this exploitation of our system.
You can expect that we will do everything in our power to try to stop this, unfortunately there will always be the next guy that finds something to exploit.
Thank you for your patience and understanding.
Kind regards,
Kriss | Entropia Universe Support
2014-09-25 16:59 You wrote:
umm I thought my system glitched this vid, but turns out it saved to my hard drive just fine, this one is of kitty using the same exploit or hack no sure which it is.
http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1721-59-20-71.mp4.html
As you can see in the vid she swung a hard right and I moved my course to take a more direct path and still gained 0 ground on her, which mathimatically is impossible if I am taking a shorter course to her destination. Then afterwards I get to center on her for a second before the vid clip ends and she is outrunning me just like micjack did.
I think a fair amount of there society uses this, GL rooting them all out.
Thanks for your time support team and kriss
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-26 13:33 Entropia Universe Support:
Hi Morgoth,
Thank you for the information, we will forward this to the ones responsible for investigating this matter.
Kind regards,
Kriss | Entropia Universe Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-27 04:59 You wrote:
Sometime yesterday someone was complaining in space about how a pirate near caly caught up and killed him after being way out of range.
So you guys actually going to do something other then telling them to stop? because based on what he is saying in space he doesn't take anything you guys say serious and is going to continue using his exploits.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-10-01 07:05 Entropia Universe Support:
Hi Morgoth,
Since there's nothing more to add, we will close this case. Please do not hesitate to file a new case if you have any further inquiries.
Hope you have a great time in Entropia Universe!
Kind regards,
Kriss | Entropia Universe Support
__________________________________________________________________________________________________
Thus in closing, I wish everyone a safe travel in space, and remember they can catch up to you, and no MA wont give 2 sh!ts if your looted for thousands even if they used an exploit to secure the kill... so dont risk anything, soon a guide should be released on how to spot and avoid pirates using the new friendlist system by checking nearby only.
If you believe this is bs, send a support ticket labeled "STOP PVP4 EXPLOITING". If enough send, they will get so pissed they will fix it just to stop getting support tickets about it
Gl and travel safe
Links in the ticket dont work, so PM me ingame and I will send you the links for the video's via ingame message. I have made other video's since and submitted them to the same effect as this.
As a side note, not sure if they did it intentionally, but after I threatened to post this ticket my ticket ingame was all blacked out, had to check it on the website.
______________________________________________________________________________________________________
History for support case 288254:
2014-09-17 23:25 You wrote:
He didn't use the same speed boost hack as before but for some reason he gets more speed out of a quad then me.
As you can see in the video links I plotted an intercept course which should and always has resulted in me catching up some, and even then he is still outrunning me
Video is split into 3 peices and in mp4 format, pls let me know if you have any issues viewing the evidence. and pls do something about cheating in pvp4 zones, thats literal theift he is commiting using an unfiar advantage to take other peoples peds.
1/3 -
http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-38-35-55.mp4.html
2/3 -
http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-39-47-86.mp4.html
3/3 -
http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-40-44-62.mp4.html
If you need anything to help get this video evidence put threw let me know
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-17 23:26 You wrote:
Oh and all my avatar stuff is in storage I weight 6/334 KG so no way he should have outran me based on weight either
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-18 13:34 Entropia Universe Support:
Hi Morgoth,
Thank you for contacting us. You are doing the right thing to bring down participants like these.
We are always happy to help, however, in order for us to assist you, we need more information about this, is there anything you can tell us about; How is he achieving this hack? (You don't have to know, suspicions are OK)
Have you ever noticed any one else doing anything similar?
Thank you for your cooperation.
Kind regards,
Kriss | Entropia Universe Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-20 19:12 You wrote:
Honestly I dont know the first thing about outside programing. I just know there is no way to achieve the kind of speed they are without using something illegal.
I have seen a few members of Nebula Virus Elite society use this speed boost.
Most common use for it is when they see a really paranoid target or just didn't get there engines going fast enough to close range.
But they also use it to outrun me a lot as well, I'll try to take more video's for you guys, but this is costing me lots of ped to do support work finding cheaters. Dont you guys have a way to simply tell if they are operating outside of the paramters of the game?
I mean if he is doing something clearly impossible he is cheating. Is what he did possible? how do I achieve that kind of speed without using an external program?
2014-09-20 19:20 You wrote:
I'm going to try to get some more video's just there cheating is allowing them to escape me everytime and it's costing me a lot.
Anyway you guys could fund me doing this work for MA? I'm pretty shocked to see such blattent uses of outside programs in a pvp4 area since were dealing with real money, and I've lost plenty just getting the info. Which no offense, I view this as MA's resposability as administrators to keep the playing field fair. At this time I feel like it's being pushed so I am responable with spending my funds to solve a problem that isn't mine to solve
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-21 19:36 You wrote:
Probably not 200 alts but I know he is taxi globlin goldy, cherry cherry lady, DJ monica Belucci
[Space travel] [Ernestj]: how you think i got all narfis information lol
[Space travel] [Ernestj]: i still mad on him for sharing that my 2nd identify
[Space travel] [Ernestj]:
[Space travel] [Ernestj]: i have around 200 alts ingame
[Space travel] [thrillzeeker] : are u for real 2?
[Space travel] [Ernestj]: i am your soc mate and you even not know that
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-21 23:33 You wrote:
I heard something and tested it out.
Anyway I heard that if you turn your stuff to safe mode a bit less lag makes your quad go faster. Now while my PC is optimized to play this game well on high setting, and I did not detect any lag ever I tried it out.
My findings on two test with two different players show that this method is a myth and has no bearing on the speed of the vehicle.
But I did remember micjack typing in all caps several times my pc sucked and is slow. Figure maybe he will try to use this as a reason, so I decided to test it immediatly to counter any arguement.
Not sure if I wasted time doing it or not, but I hope it's helpful.
Thank you very much for your time
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-22 08:35 Entropia Universe Support:
Hi Morgoth,
Thank you for the detailed information,
Of course it is our responsibility to make sure that everything is fair and balanced, are you aware of any current 3rd party programs that work and other players use in pvp-areas?
Thank you for your cooperation.
Kind regards,
Kriss | Entropia Universe Support
2014-09-23 02:36 You wrote:
ummm I've heard of madcatz for an aiming bot kind of thing that makes you only fire if you have a shot. But I dont know where or how to get it.
As for the speed hack, I have no idea how he got it, where he got it, or how it works. I just know he is capable of pulling speeds off that no other player can in a quad in space.
Stuff like this needs to be handled harshly. How many people have been looted because he could let them get out of range then speed boost to catch up?
PvP4 is legal, we fight to take eachothers loots but the system is supposed to be fair. This player cheating is commit freud to screw people out of there money.
Perma ban him pls, make an example of cheaters, dont just suspend him
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-23 06:26 Entropia Universe Support:
Hi Morgoth,
Thanks for reporting and for contributing to make Entropia Universe a better and fairer place to be. Please rest assured that I have forwarded your report for further investigation and that appropriate action will be taken.
Thank you for your cooperation.
Kind regards,
Kriss | Entropia Universe Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-23 06:33 You wrote:
I'll wait a week, if it's not done I am posting EVERYTHNG on the PCF to show people that the staff wont ban players from cheating in pvp4.
If there is no explention other then outside programing I see no reason for him not to be banned permanitly.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-25 04:05 You wrote:
See there whole society admitts to using an exploit in space? why are those players not banned yet, your allowing people to have an unfair advantage in pvp4, this is a real eco game. Your literally allowing people to hold cards up there sleives with no penalty.
I dont know if it's outside programming or an exploit you guys never bothered to cover for years, but they are clearly knowledgable about it and willing to abuse it for gain.
Isn't that against the EULA?
[Space travel] [Sphincterbottom]: then you don't know shit about pirates
[Space travel] [Morgoth]: http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-38-35-55.mp4.html
[Space travel] [Morgoth]: http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-39-47-86.mp4.html
[Space travel] [Morgoth]: http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1715-40-44-62.mp4.html
[Space travel] [Morgoth]: speed hackin pirates
[Space travel] [Sphincterbottom]: have you seen me using any? if you can't answer that as a yes then your full of shit
[Space travel] [Morgoth]: nope
[Space travel] [Morgoth]: but your in the same soc as him
[Space travel] [Morgoth]: good enough for me : /
[Space travel] [Sphincterbottom]: yeah and you wear underwear same as us too i bet
[Space travel] [Sphincterbottom]: maybe not your more a fairie type methinks
[Space travel] [paul]: i am suprised there is hacks that work in this game mif it is real econamy it should be as tight as a nuns snatch
[Space travel] [Morgoth]: dude thats what I told the admins
[Space travel] [Morgoth]: but I also have lars pushing it forward too, so he should be banned sooner or later
[Space travel] [paul]: i have played legit for the last 3 years will be pissed if people are hacking to riches
[Space travel] [Morgoth]: MA dont give two shits, but Ark team will push it hardcore because there space effect there PP
[Space travel] [paul]: i am just going to pirate pirates anyway let them make the kill them swoop in
[Space travel] [Sphincterbottom]: so who have you actually seen use this madcatz hack your talking about?
[Trade] [Morgoth]: ya judging by micjacks play style he uses that too
[Space travel] [Morgoth]: ya judging by micjacks play style he uses that too
[Space travel] [Morgoth]: chances and smoke fly smooth and direction change
[Space travel] [Morgoth]: micjack just swings his nose up and down threw your hit box as much as possible
[Space travel] [paul]: what is madcatz never heard of it what does it do?
[Space travel] [Morgoth]: so ya, I think in combination with some speed hack he is using madecatz to auto fire for him
[Space travel] [paul]: can you just toggle auto fire?
[Space travel] [Sphincterbottom]: so micjack is the only one you've seen use this hack? and how do you even know he's even using a hack? maybe he's just better at flying
[Space travel] [Morgoth]: seen kitty use the speed
[Space travel] [Morgoth]: but haven;t fought her enough to tell if she is sweeping the noise like micjack
[Space travel] [Sphincterbottom]: Have you said anything to micjack about it or are you just assuming he's hacking?
[Space travel] [Morgoth]: all I do in space is look for skilled enemies
[Space travel] [Morgoth]: I can tell the difference in his flying style from others like chances and smoke
[Space travel] [Morgoth]: also watch the video of the speed hack
[Space travel] [Morgoth]: no way to ditch someone like that lol
[Space travel] [Xane]: its not a speed hack
[Space travel] [Morgoth]: ya sure
[Space travel] [Morgoth]: I tried the safe mode bs too
[Space travel] [Morgoth]: it doesn;t work
[Space travel] [Xane]: its a inherent game design flaw
[Space travel] [Morgoth]: exploites are treated like hacks
[Space travel] [Morgoth]: cool with me either way
[Space travel] [Morgoth]: lol and I have seen micjack turn up the speed once, that is what convinced me to get fraps and film it
[Space travel] [Sphincterbottom]: speed how?
[Space travel] [Xane]: there are external programs to acheive this and that is indeed cheating no one will denie that but what I saw in your video is not a results of an....
[Space travel] [Morgoth]: sure
[Space travel] [Morgoth]: exploit or hack it's bannable to use it as an advantage
[Space travel] [Xane]: external program but a part of this games functioning and MA is competely aware of it
[Space travel] [Morgoth]: so I could care less which
[Space travel] [Xane]: I know it makes no difference to you but do you think it makes a difference to MA?
[Space travel] [Morgoth]: it wont with ark team bitching about it being exploited
[Space travel] [Sphincterbottom]: if it's something MA could of fixed and didn't don't hate the player hate the programmers
[Space travel] [Morgoth]: exploit is an exploit
[Space travel] [Xane]: and a bug is a bug
[Space travel] [Morgoth]: cool hope it works for him
[Space travel] [Morgoth]: btw ticketed this conbo
[Space travel] [Sphincterbottom]: ah bullshit if it's able to do what you say it does then it's up to MA to fix and not for us to bitch about
[Space travel] [Morgoth]: to show you guys are intentionally using bugs in ma to exploit in pvp4
[Space travel] [Xane]: oh now its us guys lol
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-25 07:15 Entropia Universe Support:
Hi Morgoth,
Usually we do not answer threatening cases, you hostility against the support team is unnecessary since we are here to help you.
Please refer to the Customer Support Policy found on our website http://account.entropiauniverse.com/support-faq/support-policies/basic-information/.
We don't have any obligations to let you know what actions we take against any player, as clearly stated in our EULA,
We are also not allowed to disclose any direct information about other avatars.
Please feel free to post anything you want on Planet Calypso forums.
We understand the frustration and we take this cheating very seriously, that's why we want to investigate this before we do anything, so that we can remove the possibility to use this cheat ever again.
We have taken actions against this player and the investigation will be made to find what program he was using to hack this way.
Thank you for understanding.
Kind regards,
Kriss | Entropia Universe Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2014-09-25 07:28 You wrote:
Sorry if I got hot headed, but from what I heard about the usual support run around I was very afriad this would be swept under the rug, and the hundreds of victims this player has looted because of an unfair advantage would get no justice.
My sincerest appolgies. thanks for taking this serious. If there is any additional information I can help gather let me know, I am in space a lot.
2014-09-25 08:21 Entropia Universe Support:
Hi Morgoth,
We understand your frustration and we are just as frustrated over this exploitation of our system.
You can expect that we will do everything in our power to try to stop this, unfortunately there will always be the next guy that finds something to exploit.
Thank you for your patience and understanding.
Kind regards,
Kriss | Entropia Universe Support
2014-09-25 16:59 You wrote:
umm I thought my system glitched this vid, but turns out it saved to my hard drive just fine, this one is of kitty using the same exploit or hack no sure which it is.
http://s171.!!!!!!!!!!!.com/user/orion326/media/Entropia2014-09-1721-59-20-71.mp4.html
As you can see in the vid she swung a hard right and I moved my course to take a more direct path and still gained 0 ground on her, which mathimatically is impossible if I am taking a shorter course to her destination. Then afterwards I get to center on her for a second before the vid clip ends and she is outrunning me just like micjack did.
I think a fair amount of there society uses this, GL rooting them all out.
Thanks for your time support team and kriss
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2014-09-26 13:33 Entropia Universe Support:
Hi Morgoth,
Thank you for the information, we will forward this to the ones responsible for investigating this matter.
Kind regards,
Kriss | Entropia Universe Support
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2014-09-27 04:59 You wrote:
Sometime yesterday someone was complaining in space about how a pirate near caly caught up and killed him after being way out of range.
So you guys actually going to do something other then telling them to stop? because based on what he is saying in space he doesn't take anything you guys say serious and is going to continue using his exploits.
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2014-10-01 07:05 Entropia Universe Support:
Hi Morgoth,
Since there's nothing more to add, we will close this case. Please do not hesitate to file a new case if you have any further inquiries.
Hope you have a great time in Entropia Universe!
Kind regards,
Kriss | Entropia Universe Support
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Thus in closing, I wish everyone a safe travel in space, and remember they can catch up to you, and no MA wont give 2 sh!ts if your looted for thousands even if they used an exploit to secure the kill... so dont risk anything, soon a guide should be released on how to spot and avoid pirates using the new friendlist system by checking nearby only.
If you believe this is bs, send a support ticket labeled "STOP PVP4 EXPLOITING". If enough send, they will get so pissed they will fix it just to stop getting support tickets about it
Gl and travel safe
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