I know there are various people who have been left without things they were promised by myself. Mostly, these were cleared up (I think everyone got their t-shirts eventually) but I get the distinct feeling that some of you are still unhappy with the WoF. This is not good for me or the event.
So, if anyone thinks they are due something from the WoF, here's where to tell me, and I'll do everything I can to sort things out.
Last year it took a very long time for the prizes to get handed out, and it's still not entirely fixed (at least not from my point of view.
History for support case 191850:
2011-06-24 11:35 You wrote:
Hello.
I'm the captain of the Swedish WoF Team. This year we were lucky enough to win the World of Firepower competition, and a few of the people in the main team are asking about the prizes (jackets) that traditionally have been given as prizes.
Historically, jackets have been handed out as prize items. The judge (Hurrikane) has tried to have some contacs with FPC/SDS but as far as I know it didn't come to a conclusion.
I would appreciate if someone from MindArk who works with events would take a look at this, now when unfortunately FPC/SDS left very fast.
2011-06-25 15:44 Entropia Universe Support:
Hi,
Thank you for contacting us. I have forwarded this report to the responsible team. I will contact you as soon as I have more information.
Thank you for your patience.
Kind regards,
George | Planet Calypso Support
2011-08-09 10:41 You wrote:
Hello!
Is there any update of this?
2011-08-17 22:29 Entropia Universe Support:
Hi,
Thank you for your patience. Unfortunately, we don't have any information about this issue at the current time to be able to provide you with a more satisfying reply, but please rest assured that we have reminded the responsible department about your case and we will get back to you with more information as soon as possible.
Kind regards,
George | Planet Calypso Support
2011-10-13 19:22 You wrote:
Hello! Do you have any more news?
A few of the teammates start to ask again ,)
2011-10-26 20:10 You wrote:
*bump* lol
2011-11-08 16:16 Entropia Universe Support:
Hi,
Thank you for your patience regarding this issue. I have reminded the importance of attending to this issue to responsible team, please rest assured that I will contact you as soon as I get more information.
Kind regards,
George | Planet Calypso Support
2011-12-01 23:24 You wrote:
If I understand it right, the jackets should have been implemented by know in the last VU. I'd like to know if there is any prize ceremony planned/you would like to set up a time and date, or if prizes will be distributed in some other way.
2011-12-15 20:34 You wrote:
*bump*
I haven't heard any news about this, do you have any new information?
2011-12-16 17:52 Entropia Universe Support:
Hi,
Thank you for your patience. We have been informed that the delivery of the WOF 2011 prizes will be made as soon as possible, unfortunately apart from this, there is no more information we can give you in this case. Please stay tuned to the News and Release Notes sections on the website for further information.
Kind regards,
George | Planet Calypso Support
2011-12-20 23:27 You wrote:
If the problem with the jackets is that there is a delay because of missing (F) model and there is just one to be made so that very one is is holding everything up, you can make mine (M) and I'll try to figure out a way to hand it over to someone else who contributed in event one way or another.
2012-01-19 20:08 You wrote:
I've gotten reports that at least some people in the team have gotten their jackets. Since I haven't gotten anythign myself, I ask you to doublecheck the team member list so everything has been sent out ok. (I can't recall having seen anything yet in a loot window - I haven't yet checked inventory list on the web site in case something has ended up in an unexpected place).
A second thing: Since the jackets were handed out all of a suddent (no VU before), I have no idea if those jackets have been specifically designed for our team, or if they are a copy of a previous team. The problem being, they are orange and there has been comments about that. Some people would have suggested more sweden-like jackets, so maybe something professional looking dark-blue+cadmium (yellow) or something like that would be appreciated.
2012-02-20 16:17 Entropia Universe Support:
Hi,
Thank you for your update a patience regarding this issue. We have been informed that the WoF Champion Jackets from the 2011 event were delivered on 2012-01-12.
We have informed to the team responsible of delivering the WoF prizes that your jacket was not delivered and we will contact you back as soon as the team members list of the event is checked.
Kind regards,
George | Planet Calypso Support
2012-03-07 22:09 You wrote:
I might have written the parts of my avatar name in wrong order on the list (aia ea nou instead of ea aia nou). I checked the player register and there doesn't appear to be any other with a simular name.
Here is the open thread of the signup of the team:
https://www.planetcalypsoforum.com/forums/showthread.php?202401-WoF-2011-Team-Sweden
One ackknowleded post of team members:
https://www.planetcalypsoforum.com/...-Team-Sweden&p=2733327&viewfull=1#post2733327
The vacant spot was later allocated to Skalman
https://www.planetcalypsoforum.com/...-Team-Sweden&p=2749738&viewfull=1#post2749738
( Warants Skalman Skalmansson ).
2012-04-25 07:17 You wrote:
*bump* lol
2012-06-06 17:07 You wrote:
*bump*
2012-06-17 11:35 You wrote:
*bump*
Attach files to this support case
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I'm not ignored by support dept, I usually get a response within a week for other issues. It's just here where I don't even get any acknowledge anymore that they have looked into it. As you see when they have answered, the "turn-around" has been up to a month on this one.