I have no chat pop up issue since an year now with some of the logins.
Have to restart the game every time when its launched and chat not shows up.
And its not just ingame chat, but the UI also not works properly.
Hall of Fame list needs half min to load in every page, i click professions icon, need half minute to pop up, open skills window too.
AH need half minute to load in every new page if its loads in at all.
Sometimes the game works for the first lanuch properly, sometimes i need like 5-6 login to get a working one finally.
Sometimes i had to log in multiple times for days every time i want to play, sometimes its gone and no issue for a week.
Last year i started a thread about it, but not really found anybody with similar issue.
Peoples mostly said its my PC, which i belived and not bothered with finding solution anymore.
Unfortunately its probably not my PC, as during MM i had internet issues and started to use a laptop with an other internet provider and after like a week, this same issue started to happen on that laptop too, so i dont think anymore its my PC related issue.
Made a support ticket about it and i got the following answer at yesterday:
We suggest that you do a complete uninstall of Entropia Universe, once you have done so, please make sure that there are no remaining folders and files from your previous install, please follow these steps below.
First off, uninstall Entropia Universe, make sure that there are no remaining files from the previous install. Please check the folders, Program, Program (x86) or (x64) and the hidden Folder "ProgramData" for any remaining Entropia Universe Files.
In order to show hidden folders in your local disc, Open File Explorer from the taskbar. Select View - Options - Change folder and search options. Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and press "OK".
Then visit our website and download a new installer, since it has been updated and improved and install the client.
I did it at today, well, i dont know if it will work, will see overtime, as sometimes i dont have it for a longer period of time and last time even a verify solved it for a few days.
Also my soc mates recommended to lower the connection speed, i dont know why, but i guess it cant make the login issue more annoying so giving it a try.
Hopefully it is solving for me, will see sooner or later, the last 2 logins for today were fine at least.