SSN
Old Alpha
- Joined
- May 8, 2012
- Posts
- 712
- Location
- France
- Society
- ATL
- Avatar Name
- Pitivier Baguette Aden
Dear Entropia player, i have some issues with 2FA Entropia Pocket. Let me explain chronologically.
Yesterday : Installing the app, scanning the QR code on entropia site, synchronisation done. Seem perfect but did not log in game.
Today : Trying to log in, the log-in page ask for a code from the app, opening the app and the app ask for initialization ( i did it yesterday, why it ask again ? )
When looking at security code for log-in, it keep showing "initialize" and does not give any code
When doing the synchronisation,it gave me a one time code to desactivate the 2FA, i used it to be able to log in.
Now trying to activate again ( some times re install things is working so i give a try )
On the site, i click on activate the 2FA, but then it ask a code from the app. App that still ask for a QR code.
Now after log-in on the site, most of the page to manage my account launch a white page where nothing happen.
I'm lost, any idea ? Livesupport on discord do not answer. Thanks for taking the time to read.
Yesterday : Installing the app, scanning the QR code on entropia site, synchronisation done. Seem perfect but did not log in game.
Today : Trying to log in, the log-in page ask for a code from the app, opening the app and the app ask for initialization ( i did it yesterday, why it ask again ? )
When looking at security code for log-in, it keep showing "initialize" and does not give any code
When doing the synchronisation,it gave me a one time code to desactivate the 2FA, i used it to be able to log in.
Now trying to activate again ( some times re install things is working so i give a try )
On the site, i click on activate the 2FA, but then it ask a code from the app. App that still ask for a QR code.
Now after log-in on the site, most of the page to manage my account launch a white page where nothing happen.
I'm lost, any idea ? Livesupport on discord do not answer. Thanks for taking the time to read.