Jasoncoates
Hatchling
- Joined
- Apr 8, 2021
- Posts
- 5
I have been patiently waiting for help from Entropia support for over 4 months now and have literally received a single reply in that time asking for more proof which I provided within 10 minutes fast track 4 months later had my case escalated like 8 times by live support and still nothing....... this was the one message i received
Hi JDOG,
Thank you for your support case.
We apologize for the delay in your case.
Unfortunately we've been unable to reproduce your issue, the content should be working as intended at this time so we kindly ask that you try again.
Kind regards,
Ulf | Entropia Universe Support
I have been nothing but polite invested thousand dollars at least into the game to me the complete lack of customer service is disgusting and feels like a money scam now.....
Hi JDOG,
Thank you for your support case.
We apologize for the delay in your case.
Unfortunately we've been unable to reproduce your issue, the content should be working as intended at this time so we kindly ask that you try again.
Kind regards,
Ulf | Entropia Universe Support
I have been nothing but polite invested thousand dollars at least into the game to me the complete lack of customer service is disgusting and feels like a money scam now.....