Help: Can't deposit D:<

[Ember]

PayPal keeps loading forever... Support case sent already, can't get my AUDs

Any advice?

 

[Piotr]

Entropia Universe Hi,

Yes, for the last hour the transaction servers have been offline. If you have questions regarding a specific Paypal deposit please file a support case at https://account.entropiauniverse.com/support-faq/contact/

Quote from facebook where someone asked this

 

[Ember]

We'll, I've tried it on 3 different days now...

 

[Ember]

Posing support case log later..

 

[Ember]

2014-03-25 03:20 You wrote:


PayPal either gives an error message or locks up. I have tried this on several different devices and they have not worked. Could you please help me resolve this?

Thanks in advance
-Ember
2014-03-25 16:42 Entropia Universe Support:


Hi Ember,

Thank you for your inquiry. It looks like there was a temporary error in communication with PayPal. Please try depositing again, if you are still experiencing problems, please get back to us and we will be happy to continue assisting you.

Kind regards,
Entropia Universe Support
2014-03-26 00:07 You wrote:


Still loading for over five minutes...
2014-03-26 17:02 Entropia Universe Support:


Hi Ember,

Thank you for the information. I have forwarded your case to the team in charge of deposits and they will contact you as soon as possible.

Thank you for your patience.

Kind regards,
Entropia Universe Support

 

[Ember]

Well...hopefully they will respond by Monaday

 

[Ember]

Still no reply