Power Outage

[John uncguy43 Williams]

Does anyone have experience working with support with regards to power outages?

I was just mining and had mined through 3x D-class amps and just started the pickup process when power suddenly went out. My provider notified me it would be several hours before power is restored. Is it likely that MA will make me whole since I can’t log in to pick up claims? Filed a Support case.

Thanks for experience sharing.

John

 

[MrBabul]

Write a support case and give them as much info as possibl e(time,place,etc) and they most likely will transfer the resources into your inventory.

 

[RT_Tony]

any update on this? curious as to what the outcome was.

 

[Goldenboy24]

they gave him all his peds back, improved server stability even further, and improved the power grid stability aswell, they also ended world hunger and wars, you can always count on mindark

 

[John uncguy43 Williams]

Haha good news - they made me whole. Took about two days which is right at their service level agreement posted on the website, so it was very pleasing.

 

[Jhereg]

sometimes the MA support folks are nice

 

[Madmartigan]

This is awesome to hear. Nice job MA

 

[Goldenboy24]

true, i didnt think MA would lift a finger, but thats a job well done MA