Leeloo Miner
Dominant
- Joined
- Jan 5, 2020
- Posts
- 472
- Society
- Spectra
First, let me go back about 10-20 years.
Back then you made a support case ... If further info was needed, you were asked but your case remained open.
Eventually when the problem was solved and the case was closed.
After the problem was solved, you even got a survey asking if you were satisfied with the solution.
How the work currently is being done...
5-11-22 ID 420651
Me : Solfais Crater not showing up in my location list.
MA :
Thank you for your support case.
Is this the exact name of the Teleport location?
Me : yes ...
CASE CLOSED
26-11-2022 ID 421255
Case closed and I still do not have Solfais TP Crater TP
ME : History for support case 420651:
I just checked cause I didn't hear from you again and see that the case is closed and I still do not have the Solfais Crater TP ...
MA :
Thank you for your support case.
We are currently looking into it further, however we cannot provide TP locations so you will have to go back and take the teleporter unfortunately.
We've forward a bug report to our Dev team / the Calypso team for further investigation.
Take care and best of luck
CASE CLOSED !!!
3-4-23 ID 425598
ME : As I mentioned in support case 420651 that the TP Solfais crater doesn't show up in my list ... now I have the SAME PROBLEM with Jason center TP ...
MA :
We have forwarded the issue to members of the responsible team for further investigation, any irregularities found will be adjusted as soon as possible.
Please stay tuned to the News and Release Notes sections on the website for further information and developments.
CASE CLOSED !!!
Still having the same problems
30-12-24 ID 444517
ME : I do not see al my BP's on Arkadia. They are on my Item list on ark but I also do not see them in the crafting machine
MA :
We have forwarded the issue to members of the responsible team for further investigation, any irregularities found will be adjusted as soon as possible.
Please stay tuned to the News and Release Notes sections on the website for further information and developments.
CASE CLOSED !!!
Does anyone have the same problems? and if so, were they ever solved?
Back then you made a support case ... If further info was needed, you were asked but your case remained open.
Eventually when the problem was solved and the case was closed.
After the problem was solved, you even got a survey asking if you were satisfied with the solution.
How the work currently is being done...
5-11-22 ID 420651
Me : Solfais Crater not showing up in my location list.
MA :
Thank you for your support case.
Is this the exact name of the Teleport location?
Me : yes ...
CASE CLOSED
26-11-2022 ID 421255
Case closed and I still do not have Solfais TP Crater TP
ME : History for support case 420651:
I just checked cause I didn't hear from you again and see that the case is closed and I still do not have the Solfais Crater TP ...
MA :
Thank you for your support case.
We are currently looking into it further, however we cannot provide TP locations so you will have to go back and take the teleporter unfortunately.
We've forward a bug report to our Dev team / the Calypso team for further investigation.
Take care and best of luck
CASE CLOSED !!!
3-4-23 ID 425598
ME : As I mentioned in support case 420651 that the TP Solfais crater doesn't show up in my list ... now I have the SAME PROBLEM with Jason center TP ...
MA :
We have forwarded the issue to members of the responsible team for further investigation, any irregularities found will be adjusted as soon as possible.
Please stay tuned to the News and Release Notes sections on the website for further information and developments.
CASE CLOSED !!!
Still having the same problems
30-12-24 ID 444517
ME : I do not see al my BP's on Arkadia. They are on my Item list on ark but I also do not see them in the crafting machine
MA :
We have forwarded the issue to members of the responsible team for further investigation, any irregularities found will be adjusted as soon as possible.
Please stay tuned to the News and Release Notes sections on the website for further information and developments.
CASE CLOSED !!!
Does anyone have the same problems? and if so, were they ever solved?
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