First off, I didnt expect any different than what I got...this is just here to warn others.
second...the party that went before us also had the same problem (just found out lil while ago)
third...this is the fastest responce Ive ever gotten from Support.
edit : please please please open a server in the US I double dare you
second...the party that went before us also had the same problem (just found out lil while ago)
third...this is the fastest responce Ive ever gotten from Support.
14 Aug 2006
Odd that you dont have a heading named "bugs"
on 2006-08-12 23:58:27 pos:0,0,2280 myself and 6 others completed a beacon mission (23tt), though after killing the Boss and clearing the top/last floor we did not get a message confirming that the floor was killed or that we were able to then loot the boxes...as I have on the last 10 or so beacon missions I have been on. We double checked the floor to make sure there were no robots that maybe didnt show up on radar but nothing else was on the last floor for us to kill and we were not able to loot any of the boxes.
I was a little hessitant at doing a beacon this VU because of the extraordinary amount of bugs that are still ingame and have yet to be fixed, but I was not the owner of the beacon so I just went along to help my friend because of my past knowledge and experience with other beacons..but never the less...we were stuck with a "bugged" beacon that could not be finished because of your programming errors. Needless to say we all lost a lot of peds from ammo and decay as well as our time...things are starting to get pretty bad around here and it is very disapointing and disheartening after all the time and $ we have spent in support of this game over the years. I know it is traditional in this case to replace the beacon, but again, it is very disapointing and disheartening that you might not also replace the real life $ we lost due to this programming error...I hope that you surprise me and prove me wrong. It is bad enough that we must continually tollerate the bug that allows Drones/robots to shoot us players thru solid objects while we are not able to do the same after all these years..but the fact that this and other bugs continually go unfixed while other "decorative upgrades" go on is becoming more and more disapointing...as players and supporters we are often left to wonder where the priorities are within the company. Though as each VU comes and the same programming errors go unfixed, we have less reasons to wonder.
I have saved a screenshot, if needed< of the time/position stamp and the names of the people in the beacon party. The owner of the Beacon was : XXX XX XXX. Though Im sure you already have records of this since it has been stated many times by many different MA employees that you keep these types of records from the game...however, if my screenshot is needed, I can provide it.
Thank you for your assistance, I trust you will do the right thing for the players involved.
Morg.
14 Aug 2006 MindArk Support:
Hi,
Thank you very much for this detailed information. We will certainly further investigate what might have happened and try to prevent it from happening again. We are constantly working on keeping the system stable. On rare (lol) occasions, however, issues that affect the performance of the system occur. This is due to technical issues, which are unforeseeable and therefore hardly avoidable. In the End User License Agreement (§12), it is stated that MindArk is not liable for the participant’s expenses or losses that may arise from the use of the Entropia Universe.
We again thank you for your patience and participation in the Entropia Universe.
Regards,
Entropia Support
edit : please please please open a server in the US I double dare you