Immortal
Slayer
- Joined
- Oct 24, 2007
- Posts
- 8,538
- Society
- cK Coat Killers
- Avatar Name
- Hadlen Immortal Deity
Heya,
Just thought I'd let the COmmunitty know to hold on to their gold cards to avoid the inconvenience I went through.
I swithced phones recently, and the Entropia app only works on one phone at a time.
I had a recovery code, so I used it.
What I didn't know, was that the system reverts back to the Gold Card system upon deactivating Entropia Pocket (nowhere was I ever informed of this)
So basically I had to contact support with my passport ID so they would deactivate Goild Card, so I could log in.
If you get a new phone or it is lost, then you will be prevented from using EU until you can prove your identity. Deactivate your Gold Card once you have activated Entropia Pocket.
For your info, enjoy the game.
Just thought I'd let the COmmunitty know to hold on to their gold cards to avoid the inconvenience I went through.
I swithced phones recently, and the Entropia app only works on one phone at a time.
I had a recovery code, so I used it.
What I didn't know, was that the system reverts back to the Gold Card system upon deactivating Entropia Pocket (nowhere was I ever informed of this)
So basically I had to contact support with my passport ID so they would deactivate Goild Card, so I could log in.
If you get a new phone or it is lost, then you will be prevented from using EU until you can prove your identity. Deactivate your Gold Card once you have activated Entropia Pocket.
For your info, enjoy the game.