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Login Problems - BEWARE - Don't keep using your gold card!

Answer to support case:
bla bla bla ... solved in 1 to 2 days ... bla bla bla ... you can disable the GC, send ID (again) or go for the app ... bla bla bla
 
knowing nothing about code, who wants to bet it starts working in 40 minutes when the new day hits...
 
antonioliveira said:
Answer to support case:
bla bla bla ... solved in 1 to 2 days ... bla bla bla ... you can disable the GC, send ID (again) or go for the app ... bla bla bla
Click to expand...

I'll say this much, answering a support case at 11pm on 1st January giving 3 possible solutions, kudos to you Ulf or Hank :thumbup: (a guess)

Option a) for me then b) & c) dont appeal.

Thanks for the info antonioliveria, I didn't raise a support case because I thought all gold card users had been knocked out not just a minority of them.
 
yay my Warlock is lvl 10 now! :wtg:
 
Sent them my last 2 codes on my GC and they deactivated it from my acct allowing Entropia Pocket to be used. Working like a charm now.
 
Sounds alot like an internal scam to me - don't forget the update awhile back when you "allowed" EU past your virus checker. Get ready for a possible heist. And, yes this is what happens when you lose trust, MA.
 
Seregi said:
Sent them my last 2 codes on my GC and they deactivated it from my acct allowing Entropia Pocket to be used. Working like a charm now.
Click to expand...

locutus.jpg


And even better, you can put that gold card and reader in the bin right?
 
Aloisius said:
Sounds alot like an internal scam to me - don't forget the update awhile back when you "allowed" EU past your virus checker. Get ready for a possible heist. And, yes this is what happens when you lose trust, MA.
Click to expand...

That's just a load of rubbish. Come on.. let's not put on our tin foil hats.
 
Hope this gets resolved soon!
My entropia pocket does not work either...
 
Won't use the phone auth either, np will wait couple of days and eco some money :yay:

Happy new year :dunce:
 
I msged MA support to cancel the gold card temporarily (inc 2 gov picture ids). They responded in a few hours and cancelled it for me.

Will reactivate the gold card later
 
morey said:
I msged MA support to cancel the gold card temporarily (inc 2 gov picture ids). They responded in a few hours and cancelled it for me.

Will reactivate the gold card later
Click to expand...

So they've said that we can disable our smoke alarms by taking the batteries out (for now) correct?
 
Mega said:
So they've said that we can disable our smoke alarms by taking the batteries out (for now) correct?
Click to expand...

I've only read the announcements, so it's just a quick and dirty solution suggestion.
 
morey said:
I've only read the announcements, so it's just a quick and dirty solution suggestion.
Click to expand...

No, I know you're just the messenger and I dont shoot them ;)

As for quick and dirty.....



Depends whats on your ped card I suppose (yes I resisted)
 
Dang, my CSGO skills have really gone to shit.
 
Tiger says

Nope,
I will NOT be forced to use an app or a smartphone and NOPE I will not deactivate my goldcard just because I couldnt wait for MA to solve this problem. It´s their lost, not mine.... and YES I am pretty pissed on this errors that seems to occure every time it is hollidays or after VUs. Anyway I wish you all a very Happy New Year and some good karma and fortune!
/Tiger

:dancing: :grouphug: :shower:
 
Tigerpaw-C said:
Nope,
I will NOT be forced to use an app or a smartphone and NOPE I will not deactivate my goldcard just because I couldnt wait for MA to solve this problem. It´s their lost, not mine.... and YES I am pretty pissed on this errors that seems to occure every time it is hollidays or after VUs. Anyway I wish you all a very Happy New Year and some good karma and fortune!
/Tiger

:dancing: :grouphug: :shower:
Click to expand...

I am going to second this. I am not going to go buy a smartphone just to log in. If anything this has shown me how addicted I am as I have checked this forum every 30 min for the last 10-12 hours hoping to get the chance to play with my new Justy that I spent a stupid amount of money on for an upgrade.
 
Casper said:
I am going to second this. I am not going to go buy a smartphone just to log in. If anything this has shown me how addicted I am as I have checked this forum every 30 min for the last 10-12 hours hoping to get the chance to play with my new Justy that I spent a stupid amount of money on for an upgrade.
Click to expand...

You have NEVER needed to buy a smartphone.

http://www.memuplay.com/
 
Due to MA doing what all good Socialists do (go on vacation and ignore their responsibilities), I have saved $5,000 USD.

I depo that amount every Jan 1, and have done so for the past 10 years.

This is a better return on my investment than Google, Intel or Microsoft made me this past year.

Thanks for screwing up my log in MA!
 
Naverith said:
Due to MA doing what all good Socialists do (go on vacation and ignore their responsibilities), I have saved $5,000 USD.

I depo that amount every Jan 1, and have done so for the past 10 years.

This is a better return on my investment than Google, Intel or Microsoft made me this past year.

Thanks for screwing up my log in MA!
Click to expand...




So if the servers come up today, you won't deposit? It HAS to be 1:st January for you to be able to deposit?
 
Naverith said:
Due to MA doing what all good Socialists do (go on vacation and ignore their responsibilities), I have saved $5,000 USD.

I depo that amount every Jan 1, and have done so for the past 10 years.

This is a better return on my investment than Google, Intel or Microsoft made me this past year.

Thanks for screwing up my log in MA!
Click to expand...

You do realize that this gold card (something MA is trying to phase out) problem is external to Mindark right and they have had someone at Mindark answering support cases today?
 
atomicstorm said:
You do realize that this gold card (something MA is trying to phase out) problem is external to Mindark right and they have had someone at Mindark answering support cases today?
Click to expand...

Yes someone is at support and no one at the servers. This is no big issue. The only issue is a server needs to be rebooted yet no one is in office to reboot it. Of course we could also say that MA was in on New Years programming and messed up and all hell hit the roof. Now. Which one would you say it is? I'm going for server reboot myself.

FYI, if anyone WAS in office, you know they would try a server reboot just to see if that did fix the problem. has the servers been rebooted yet?
 
OZtwo said:
Yes someone is at support and no one at the servers. This is no big issue. The only issue is a server needs to be rebooted yet no one is in office to reboot it. Of course we could also say that MA was in on New Years programming and messed up and all hell hit the roof. Now. Which one would you say it is? I'm going for server reboot myself.

FYI, if anyone WAS in office, you know they would try a server reboot just to see if that did fix the problem. has the servers been rebooted yet?
Click to expand...

Do you really have any clue what you are talking about or are you stoned?

This is not a "reboot job".
 
atomicstorm said:
Do you really have any clue what you are talking about or are you stoned?

This is not a "reboot job".
Click to expand...

And why would that be? Lets see a service crashes on the server. (we don't know how they have it setup for each given card type, most likely sounds like a service for each type (Gold/Black/app). Key here is the error message. It's unable to access what ever program should be running to validate the card number. So tell me where I could be wrong? Did they try a reboot yet? If the answer is yes, then ok, they are in office trying to figure out what is going on. If no, then they are out of office with support most likely having a direct link from home getting all pissed off that he's being over worked.

And no, I'm not stoned. I'm having withdraws all while waiting for my latest video to render damn you! :)

 
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Whether the current problem is within MA systems or external. Dealing in a product which is most used by customers during their holidays and insisting on taking the same holidays off for tradition or whatever is just asking for trouble. Companies like Amazon increase their capacity during such times, not decrease it.
 
San said:
Whether the current problem is within MA systems or external. Dealing in a product which is most used by customers during their holidays and insisting on taking the same holidays off for tradition or whatever is just asking for trouble. Companies like Amazon increase their capacity during such times, not decrease it.
Click to expand...

Yeah .. +1 :wtg:

So nice, I have a day-off today, i woke up early and I see it's not fixed yet. I can't play everyday .. any hope to see this matter solved today ?
 
Thorias said:
Yeah .. +1 :wtg:

So nice, I have a day-off today, i woke up early and I see it's not fixed yet. I can't play everyday .. any hope to see this matter solved today ?
Click to expand...

Support case said 1 to 2 days
 
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