Daltor
Provider
- Joined
- Mar 9, 2008
- Posts
- 181
- Location
- Svedala
- Society
- Freelancer
- Avatar Name
- Tarrak Tar Daltor
Background:
I hit a ~1200 PED crude oil and now I can't log in to extract it.
The reason why I can't log in is because my gold card or reader is somehow broken.
Yes, I have changed the batteries and removed the oxidation from the card and reader. Still get error 72.
I have been in contact with the support and they basically tell me to send in my gold card + reader and that I should buy a new one.
Well see, that will take a couple of days and by then the oil will have seeped back into the loot pool.
My question is. If I decide to cancel my gold card security system do I have to send MA a physical copy of the copied passport or can I just mail them the scanned picture?
If I have to use physical mail I will surely lose my oil so I might as well not bother with that and just buy a new gold card.
Feeling a tad frustrated here, but hey, it's only money. Right?
/Daltor
Update.
This issue is now resolved!
A big thanks goes out to the support team who dealt with the matter in a matter of hours.
I hit a ~1200 PED crude oil and now I can't log in to extract it.
The reason why I can't log in is because my gold card or reader is somehow broken.
Yes, I have changed the batteries and removed the oxidation from the card and reader. Still get error 72.
I have been in contact with the support and they basically tell me to send in my gold card + reader and that I should buy a new one.
Well see, that will take a couple of days and by then the oil will have seeped back into the loot pool.
My question is. If I decide to cancel my gold card security system do I have to send MA a physical copy of the copied passport or can I just mail them the scanned picture?
If I have to use physical mail I will surely lose my oil so I might as well not bother with that and just buy a new gold card.
Feeling a tad frustrated here, but hey, it's only money. Right?
/Daltor
Update.
This issue is now resolved!
A big thanks goes out to the support team who dealt with the matter in a matter of hours.
Last edited: