Tayonas
Provider
- Joined
- Dec 16, 2005
- Posts
- 174
- Avatar Name
- Barry Tayonas Marshall
I have spoken directly to MA staff and told them I'd do a post, so this is directly from MA to me and I am writing the long version out.
To clear a 425 or 429 error:
Get your IP address from whois.com
Go to entropiauniverse.com and use Live Chat
Nicely ask for your 425 or 429 error to be cleared and give them your IP.
Wait, usually pretty fast but can take a few hours.
It is recommended by MA you DO NOT connect to Entropia Universe web client via your mobile data or any other means that does not have the same IP as your Entropia Universe game client. Logging into the game then logging into the web interface may lead to a 24 hours lockdown of your entire account.
It is recommended you log out of your web client when you are done.
What causes a 425 or 429?
The errors are caused by resending an incorrect pass over and over. In Entropia it usually happens once you log into your account and use 2fa to access deposits or items or some other protected space.
Personally I think in my case what is happening is Chrome's memory management is kicking in, suspending the page and then periodically refreshing for a keep alive and is failing because the 2fa expires. I've told MA, hopefully there will be a fix in the form of a form resubmission request or a 'you have been logged out'.
To clear a 425 or 429 error:
Get your IP address from whois.com
Go to entropiauniverse.com and use Live Chat
Nicely ask for your 425 or 429 error to be cleared and give them your IP.
Wait, usually pretty fast but can take a few hours.
It is recommended by MA you DO NOT connect to Entropia Universe web client via your mobile data or any other means that does not have the same IP as your Entropia Universe game client. Logging into the game then logging into the web interface may lead to a 24 hours lockdown of your entire account.
It is recommended you log out of your web client when you are done.
What causes a 425 or 429?
The errors are caused by resending an incorrect pass over and over. In Entropia it usually happens once you log into your account and use 2fa to access deposits or items or some other protected space.
Personally I think in my case what is happening is Chrome's memory management is kicking in, suspending the page and then periodically refreshing for a keep alive and is failing because the 2fa expires. I've told MA, hopefully there will be a fix in the form of a form resubmission request or a 'you have been logged out'.