Case 碟 History
2005-01-31 Cindy wood Cindy:
Hello
I was hunting argonauts arund hadesheim outpost a few minutes ago. everything was going great untill... I suddenly noticed that I just couldnt LOOT alot of the argonauts... around 1/3 argonauts was impossible to loot.
and then the wierdest thing happend... A argonaut corpe started attacking me!
these buggs gotta be fixes ASAP!
oh and btw.. Would be very nice if i could get some compensation for the monsters that was impossible to loot.
today it was 4 argonauts. but have had this bugg many times before..
/Cindy
2005-02-07 MindArk Support:
Loots are not created and logged until you have got it safe over to your inventory (when your loot window is shown). If there where any loot created, you should have got it. If loot is created it either direct popup in the loot window, or if the servers are busy, the loot can get delayed and end up in your storage. If the loot is not getting created for some reason, either there is nothing to loot on that creature or it is lost due to technical issues. If loot is lost due to technical issues and its existence cannot be verified MindArk does not compensate for that, as stated in the Project Entropia Conditions of Use. However we are currently looking over our system and are continuously updating our hardware making the system more stable and secure. Hopefully such type of problems will be unlikely to happen in the near future.
/Regards