Count0
Alpha
- Joined
- Sep 26, 2006
- Posts
- 670
- Society
- ROUA
- Avatar Name
- Don Roberto Roberto
I tried to contact support this evening, as I was stuck on PA Mall (for some reason, I was ctd-ing every few seconds, as soon I was trying to tp or spawn a vehicle).
I got answers in a broken English (for example "on where planet are you?"). I wasn`t sure if support lady meant "where on the planet" or "on which planet", it was actually the second one.
Also basic knowledge (like locations) should be mandatory for support. I shouldn`t have to explain what is / where is Port Atlantis Mall...
Please improve quality of support, it`s frustrating (to say the least) to deal with such things when you already have a problem in game and try to get help...
I got answers in a broken English (for example "on where planet are you?"). I wasn`t sure if support lady meant "where on the planet" or "on which planet", it was actually the second one.
Also basic knowledge (like locations) should be mandatory for support. I shouldn`t have to explain what is / where is Port Atlantis Mall...
Please improve quality of support, it`s frustrating (to say the least) to deal with such things when you already have a problem in game and try to get help...