- Aug 8, 2008
- Cincinnati, OH
- Avatar Name
- Kayla Mystique Sinclair
Nice try to play innocent. Joined Apr 2020. lol. don't you guys see it's the alt for some the avatar whose name starts with a D and ends in a Y.Good afternoon.
On December 13, 2019, I created a request for withdrawal of funds number 14295091. To date, funds have not been transferred.
On March 28, 2020, I created a support case requesting a situation for a delay in withdrawing funds. Support has ignored this request. There was no answer. At first I thought the delay was due to coronavirus. But apparently not. After a request to the online service, I received a recommendation to open another support case. and on April 16, 2020, I created another case with the same request. There is no answer to either the first or second case. The online support service does not say anything - advises you to wait.
Today, half a year has passed since the request for withdrawal of funds.
I have fair play and fair trade. It is not clear that they ignore me. Moreover, in such a situation, any player can apparently be. what are the ways now? Just wait and continue to be silent from support?