Problem in different perception. I will try to look objectively now:
1. MA is 60-70 person company now, correct? What percent from it is support, QA, programmers, financials, etc? But already it's clearly seen: small. Thousands players vs 70.
2. How many people is on forums from game? Small. Most people just playing.
Somehow, that part of small forum people thinks, that if they whine on forums, some small MA-forces will react on it.
MA reacting on centralized support-ticket system. You can write all stuff which you want, where you want - but MA will pay attention to that support system.
No one capable to browse thru forums and separate whining shit from real problems, it's impossible.
They even did support system ingame.
How many of you, instead of whining here - wrote support tickets? Those who did - MA reacted, and did changes about zooming. How they did it - it's another question.
Because of fucking tango exploiters, and those, who writes support cases - MA "fixed" reload of anything, before you can enter in VTOL now.
That yours "swirlies-zooming" problem? Haha, that reload "fix" completely killed my (and not only my) mining action, most fun of it. I adjusted and adapted to it anyway, I not losing time or profit. I just have more chances to falling asleep. And funny thing, I burning now twice less fuel than before.
I just want to say - want change something? Write support cases.
You can say anything, whine how much you depositing, and how MA suffer from it, cuz you can depo much more if you will be happy (what an excellent piece of bullshit, haha!), also how MA will suffer when you will take away your 20k of bucks, oh, yes - sky is falling from now on. Most fun part of whine of that kind - you are even not seen on a scale of 100% depositors.
Just write support cases, put your opinions in central system, don't force (you simply can't) MA to search forums. Another huge mistake - when you want some dialogue with MA. If MA will start dialogue - who will work on game improvement? You?
Feel free to neg-rep me, or what you can do else.