Frank Mcnutty
Old Alpha
- Joined
- Jun 20, 2008
- Posts
- 956
- Location
- Louisville, Kentucky
I have depo'ed over 2000 USD over the years and never had a problem, but then this happened...
I will just post my support ticket that they don't feel like even responding to, very odd business model. You have to read from the bottom up but they just stole 100 dollars from me and there is very little I can do about it. That bad part is they don't care and there is nothing I can do about the 100+ dollars they took. I even offered to just take it in PED. Like the title says, think twice before you depo because they will just ignore you.
On 2013-09-25 13:36:32 you wrote:
Hello, I have been extremely patient while waiting on any kind of response from you. I am very disappointed at the lack of support. I can not continue to play until this matter is resolved and my friends are also afraid to depo as they don't want to get double charged. We will be looking for another game that doesn't steal 100 dollars from their players.
On 2013-09-03 16:37:17 you wrote:
These are the transaction records from my bank, I will be willing to just accept payment in PED, thank you.
08/05/2013
-REDACTED BY ME-
$50.00
08/05/2013
-REDACTED BY ME-
$50.00
08/12/2013
-REDACTED BY ME-
$50.00
08/15/2013
-REDACTED BY ME-
$50.00
-There were 4 of these:
08/15/2013
INTERNATIONAL POS FEE -REDACTED BY ME-
$1.50
On 2013-08-28 15:20:58 you wrote:
Hello, can I please get a response? It has been 10 days.
Thank you.
On 2013-08-18 18:55:34 you wrote:
Hello, I deposited 50 dollars twice this month. Both times it charged me twice and my transaction record shows that but I am certain that I didn't deposit twice each time nor did I get the PED for the transactions. I got PED for the two that I did. Please note that I am in the US and there is a 1.5 dollar transaction fee for each deposit. So that is 103 US dollars, please let me know how we can resolve this and thank you for your time.
I will just post my support ticket that they don't feel like even responding to, very odd business model. You have to read from the bottom up but they just stole 100 dollars from me and there is very little I can do about it. That bad part is they don't care and there is nothing I can do about the 100+ dollars they took. I even offered to just take it in PED. Like the title says, think twice before you depo because they will just ignore you.
On 2013-09-25 13:36:32 you wrote:
Hello, I have been extremely patient while waiting on any kind of response from you. I am very disappointed at the lack of support. I can not continue to play until this matter is resolved and my friends are also afraid to depo as they don't want to get double charged. We will be looking for another game that doesn't steal 100 dollars from their players.
On 2013-09-03 16:37:17 you wrote:
These are the transaction records from my bank, I will be willing to just accept payment in PED, thank you.
08/05/2013
-REDACTED BY ME-
$50.00
08/05/2013
-REDACTED BY ME-
$50.00
08/12/2013
-REDACTED BY ME-
$50.00
08/15/2013
-REDACTED BY ME-
$50.00
-There were 4 of these:
08/15/2013
INTERNATIONAL POS FEE -REDACTED BY ME-
$1.50
On 2013-08-28 15:20:58 you wrote:
Hello, can I please get a response? It has been 10 days.
Thank you.
On 2013-08-18 18:55:34 you wrote:
Hello, I deposited 50 dollars twice this month. Both times it charged me twice and my transaction record shows that but I am certain that I didn't deposit twice each time nor did I get the PED for the transactions. I got PED for the two that I did. Please note that I am in the US and there is a 1.5 dollar transaction fee for each deposit. So that is 103 US dollars, please let me know how we can resolve this and thank you for your time.