Son arrived with laptop this morning, none of these folders were present, so I uninstalled and did a fresh install and the game is working a treat in medium.
Thanks everyone for the assistance, case closed :)
Thanks, I had a feeling it was in the wrong section and did look for a Technical section but not used the forum for some time and couldn't remember if there was one when I couldn't find it at first. I'll check out the link
Thanks will look at these. The laptop is running Windows 10 Home, I...
Thanks for the replies, it's almost as if the game is running off the integrated GPU but it is set to use the 840M and the nvidia control panel confirms this when the game starts.
Not sure heat build up is an issue as it will crash when starting from cold.
Crash is either in full screen or...
My son's laptop has a dedicated NVIDIA GeForce 840M GPU and the game will crash if it is used on any graphics setting other than Safe Mode.
While not expecting amazing results with the GPU we would have expected to have slightly more options than Safe Mode or crash :)
The laptop is an i5...
Have you got an other updates pending i.e. Windows updates?
I had the same problem last week and it was the big Win10 update holding everything back until I updated.
Once windows was updated and happy, the game updated fine.