Entropia EULA Questions

Before actually filing a support case and disturb a MindArk employee, I would like to ask the all-knowing-bunch who reside in the EF forum some information in regards to some points of the EULA.

Below a part of the EULA, in blue the parts which I believed interesting, in red my doubts/questions.

Entropia Universe End User License Agreement (EULA)
2009-08-18

End User License Agreement

This End User License Agreement (“EULA” or "Agreement") is made between You (defined below as a "Participant" and/or "You"), who wish to use the Entropia Universe System and the Entropia Universe Services (both defined below) and MindArk PE AB (publ) ("MindArk"), a Swedish corporation having its principle place of business at Jarntorget 8, SE-41304 Gothenburg, Sweden.



4. Ownership and Proprietary Rights

4.1 MindArk’s Proprietary Rights

The Entropia Universe and the Entropia Universe System, including, but not limited to, computer code, text, graphics, audio files, logotypes, button icons, images, characters, items, concepts, data compilation and software, is the property of or controlled or licensed by or to MindArk and/or MindArk’s Planet Partner(s) and protected by Swedish and international intellectual property rights laws.

MindArk®, MindArk PE™, Project Entropia™, Entropia Universe®, Mindbank®, Entropia Platform™ and other names and marks indicated in Entropia Universe and/or on MindArk’s and Entropia Universe’s websites (at www.mindark.com and at www.entropiauniverse.com) are trademarks of MindArk. Any Entropia Universe and/or MindArk design and any other, graphics, logotypes or icons that appear in Entropia Universe and/or on MindArk’s and Entropia Universe’s websites are trademarks of MindArk and/or respective MindArk’s Planet Partner(s).

Virtual items are fictional in-world graphical objects with a predefined set of parameters in Entropia Universe and will often have names similar or identical to corresponding physical categories such as "people", "real estate", "possessions”, “currency”, “cloths” and the names of specific items in those categories such as "house", "rifle", "tools", "armor", “coat”, “money” etc. (“Virtual Items”). Despite the similarity in terminology, all Virtual Items, including virtual currency, are part of the Entropia Universe System and/or features of the Entropia Universe, and MindArk and/or respective Mindark’s Planet Partner(s) retains all rights, title, and interest in all parts including, but not limited to Avatars, Skills and Virtual Items. These retained rights include, without limitation, patent, copyright, trademark, trade secret and other proprietary rights throughout the world. Notwithstanding any other language or context to the contrary, as used in this EULA and/or in the Entropia Universe in the context of Virtual Items, You expressly acknowledge that all terms like “exchange of”, “trade with”, “purchase of”, “sale of” or “use of” Virtual Items, and all similar terms in context of transactions with Virtual Items, refers to the licensed right to use a certain feature of the Entropia Universe or the Entropia Universe System in accordance with the terms and conditions of this EULA.

As part of Your interactions with the Entropia Universe, You may also, “construct”, “craft”, “compile”, “design”, “modify” or in any other way “create” Virtual Items. Notwithstanding any other language or context to the contrary, as used in this EULA and/or in the Entropia Universe in the context of the in-world creation of Virtual Items, You expressly acknowledge that You do not obtain any ownership right or interest in the Virtual Item You “create” but all such terms refer to the licensed right to use a certain feature of the Entropia Universe System or the Entropia Universe in accordance with the terms and conditions of this EULA. For clarity, MindArk and/or the respective MindArk’s Planet Partner retains all rights, title and interest to all Virtual Items You create in-world.


Those this actually mean that even though you officially have an account in their systems and you virtually have a virtual series of objects in game per avatar, you never truly own the objects? Does this mean that, at least in theory, MA does have a right to "delete" any object in your inventory?


The Entropia Universe contains different systems, including but not limited to the services available via the Ad-System, Chat-System, Messaging-System, Land management System and Event System, that allow You to insert, use or create content, for example, text, graphics, audio and video in the Entropia Universe System. Subject to the following paragraph (Participant Content), You hereby grant MindArk the worldwide, perpetual, irrevocable, royalty-free, right to exercise all intellectual property rights for any said content, including, but not limited to, user-to-user communications.

User-to-User comunication, I would assume that would be "chatting". In theory this would mean that MA is allowed to view player conversations and store them?

Participant Content. The Entropia Universe even incorporates a communication system that allows You to submit images, videos, films, texts and other communications that can be then viewed by other Participants ("Participant Content"). MindArk provides You with the hosting services for said Participant Contents (the “Participant Content System”). For more information regarding Your rights and obligations concerning Participant Content and the Participant Content System please read Mindark’s Participant Content Policy.



6. MINDARK'S LIMITATION OF LIABILITY

MINDARK, ITS EMPLOYEES, OFFICERS AND DIRECTORS, ITS AFFILIATES AND SUBSIDIERIES SHALL, TO THE EXTENT ALLOWABLE UNDER APPLICABLE LAW, IN NO EVENT, BE LIABLE TO YOU FOR ANY DAMAGES, LOSS OR EXPENSE INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGE, OR ECONOMIC LOSS , INCLUDING WITHOUT LIMITATION TO ATTORNEY FEES, LOSS OF GOODWILL OR HARDWARE DAMAGES, ARISING FROM THE USE OF THE ENTROPIA UNIVERSE OR IN CONNECTION WITH YOUR TRANSMISSION OR USE OF ANY CONTENT USING THE ENTROPIA UNIVERSE.

YOU ACKNOWLEDGE THAT, TO THE EXTENT ALLOWABLE UNDER APPLICABLE LAW, MINDARK SHALL NOT BE LIABLE TO YOU FOR THE LOSS OF ANY DATA OR ELECTRONIC FILES, INCLUDING, BUT NOT LIMITED TO, ACCOUNT, AVATAR, SKILLS AND/OR VIRTUAL ITEMS AND/OR CURRENCIES, FOR ANY REASON WHATSOEVER INCLUDING, BUT NOT LIMITED TO, SERVER FAILURE, INTERRUPTIONS OR CESSATION OF TRANSMISSION, INTERNET LATENCY, VIRUSES, BUGS, TROJAN HORSES AND THE LIKE, SOFTWARE AND/OR HARDWARE DEFECTS OR ERRORS, UNAUTHORISED USE OF THE ENTROPIA UNIVERSE SYSTEM OR SERVERS, USE OF CONTENT SUBMITTED TO THE ENTROPIA UNIVERSE, AND THE USE OF ENTROPIA UNIVERSE IN GENERAL.

If for some reason all user data stored in their systems is lost... it's just lost? That's the end of it?

You acknowledge that MindArk will not be liable for any damages or loss caused by failure to perform any term or condition of this Agreement due to conditions beyond MindArk’s reasonable control such as, but not limited to, war, terror attack, strikes, fires, floods, acts of God, governmental or authority restrictions, power failures, or damage or destruction of any network facilities or servers.

MindArk reserves the right to interrupt the services available via Entropia Universe and/or the operation of the Entropia Universe System with or without prior notice and for any reason. You agree that MindArk will not be liable for any loss or damage caused by interruption of the Entropia Universe, delay or failure to perform.


MINDARK'S LIABILITY TOWARDS ANY PARTICIPANT SHALL, IF ACKNOWLEDGED, IN EACH INCIDENCE BE LIMITED TO NO MORE THAN THE TOTAL AMOUNT TRANSFERRED INTO THE INVOLVED ACCOUNT BY SAID PARTICIPANT UNDER THE SIX MONTHS PERIOD PRIOR TO THE INCIDENT.

If MindArk ever decides to close, we will not be able to ask for anything more than the amount we have deposited in game over the last six months?

MindArk does not endorse any Participant Content or any opinion, recommendation, or advice expressed therein, and MindArk expressly disclaims any and all liability in connection with Participant Content (see furtherer terms for Participant Content in Paragraph 4.1 above).

MINDARK EXPRESSLY DISCLAIMS ALL REPRESENTATION AND WARRANTIES REGARDING GOODS OR SERVICES YOU OBTAIN FROM THIRD PARTIES DURING YOUR USE OF THE ENTROPIA UNIVERSE. YOU AGREE TO LOOK SOLELY TO THIRD PARTIES FOR ANY AND ALL CLAIMS REGARDING SUCH TRANSACTIONS WITH THIRD PARTIES. YOU FURTHER AGREE THAT THE SPECIAL 'THIRD PARTY'S ITEMS PURCHASE AGREEMENT' TERMS (THAT YOU ACCEPT IN THE CASE OF MAKING A THIRD PARTY ITEM PURCHASE) WILL APPLY AS A COMPLEMENT TO THIS AGREEMENT FOR ANY TRANSACTIONS OR COMMUNICATIONS BETWEEN YOU AND THE THIRD PARTY.

I might have misunderstood the above contents of the EULA, after all English is not my mother-tongue. Are there parts of the EULA I might have skipped in which the End User is protected by the agreement?

Has the EULA ever been discussed with MA officials in the history of Entropia ?

Thanks for your time guys.

if this disturbs you then walk away

What it says is:

Never deposit more than you are willing to lose!

fo0d said:

Those this actually mean that even though you officially have an account in their systems and you virtually have a virtual series of objects in game per avatar, you never truly own the objects? Does this mean that, at least in theory, MA does have a right to "delete" any object in your inventory?

Click to expand...

What would you like to own, the electrons?

I have no personal experience with it, but I believe MA can, and will, reposess items that are obtained from a hacked account. They do not seem to have any interest in intervening if you have been scammed in-game, though.

fo0d said:

User-to-User comunication, I would assume that would be "chatting". In theory this would mean that MA is allowed to view player conversations and store them?

Click to expand...

MA records everything you do in-game. They often go back and review transactions, but they don't seem to enjoy doing the work. Also, you are aware that both players in a private chat can have the chat being logged to their computer, right?

And, btw, if you plan on doing something really, really bad, you should expect a visit from the FBI, Interpol, or whoever.

fo0d said:

If for some reason all user data stored in their systems is lost... it's just lost? That's the end of it?

Click to expand...

Yup. Obviously, there are backups as with any software system, but in event of catostrophic failure or nuclear war, some, or all data could be lost.

fo0d said:

If MindArk ever decides to close, we will not be able to ask for anything more than the amount we have deposited in game over the last six months?

Click to expand...

By the way they do their accounting, I believe depositors are the very last people to get paid if MA goes out of business. Essentially, if they go out of business, be prepared to lose everything.

But, you should ask a professional to look at their financial reports to verify that.

You do not obtain any ownership right or interest in the Virtual Item You “create” but all such terms refer to the licensed right to use a certain feature of the Entropia Universe System or the Entropia Universe in accordance with the terms and conditions of this EULA. For clarity, MindArk and/or the respective MindArk’s Planet Partner retains all rights, title and interest to all Virtual Items You create in-world.


Those this actually mean that even though you officially have an account in their systems and you virtually have a virtual series of objects in game per avatar, you never truly own the objects? Does this mean that, at least in theory, MA does have a right to "delete" any object in your inventory?


Its more about player content!
If you upload artwork onto a screen, you pass over the copyrights to MA automatically.
Its a very difficult part, without that part it could becomea real problem for MA.
Think of famous popstar joining EU. This popstar uploads his latest video into EU. Then this video becomes a real hit in RL, and the popstar still got the full rights on it. The popstar would have rights to get money, evertime the vid is played in EU, what may happen very often.


You hereby grant MindArk the worldwide, perpetual, irrevocable, royalty-free, right to exercise all intellectual property rights for any said content, including, but not limited to, user-to-user communications.

User-to-User comunication, I would assume that would be "chatting". In theory this would mean that MA is allowed to view player conversations and store them?

Its still about player content. The intellectual rights, in german "Urheberrechte", those are passed to MA as well.
User to User comunication in this case means, if you upload a sound, MA may use this sound, not only ingame (user to user), they may also produce a CD RL and sell your soundtrack for profits in RL.

Btw, surely MA is allowed to read all PvP conversations, and this is necessary. Think of harrasment, insulting, rasistic statements, crimes.
MA is not only allowed to read it, MA is also allowed to forward this information, to any officials (Police, Interpol aso.)
But thats another part of the EULA, this one is specially for the playercontents!


YOU ACKNOWLEDGE THAT, TO THE EXTENT ALLOWABLE UNDER APPLICABLE LAW, MINDARK SHALL NOT BE LIABLE TO YOU FOR THE LOSS OF ANY DATA OR ELECTRONIC FILES, INCLUDING, BUT NOT LIMITED TO, ACCOUNT, AVATAR, SKILLS AND/OR VIRTUAL ITEMS AND/OR CURRENCIES, FOR ANY REASON WHATSOEVER INCLUDING, BUT NOT LIMITED TO, SERVER FAILURE, INTERRUPTIONS OR CESSATION OF TRANSMISSION, INTERNET LATENCY, VIRUSES, BUGS, TROJAN HORSES AND THE LIKE, SOFTWARE AND/OR HARDWARE DEFECTS OR ERRORS, UNAUTHORISED USE OF THE ENTROPIA UNIVERSE SYSTEM OR SERVERS, USE OF CONTENT SUBMITTED TO THE ENTROPIA UNIVERSE, AND THE USE OF ENTROPIA UNIVERSE IN GENERAL.

If for some reason all user data stored in their systems is lost... it's just lost? That's the end of it?

Not only that. If a virus reaches EU servers, and spread all around over EU comunity PCs and the players PCs will cover severe damage due to this virus (loss of very important data, programms whatever at your PC), MA is not liable for your loss
Nothing very special here, most providers got that part in their EULA.
Without that part of the EULA, a successful hack, could bankrupt MA within a few minutes.

MindArk reserves the right to interrupt the services available via Entropia Universe and/or the operation of the Entropia Universe System with or without prior notice and for any reason. You agree that MindArk will not be liable for any loss or damage caused by interruption of the Entropia Universe, delay or failure to perform.

Thats what we got atm. Some Proffessions are missing. Those people can´t produce income from their proffession, what may be called a loss! MA is not liable for the lost income, otherwise every proffessional EU hairstylist could sue MA atm. Therefor its an important part of the EULA. Especially if some things get overworked (happens atm), it could take a while, what could become very very expencive for MA without that part!


MINDARK'S LIABILITY TOWARDS ANY PARTICIPANT SHALL, IF ACKNOWLEDGED, IN EACH INCIDENCE BE LIMITED TO NO MORE THAN THE TOTAL AMOUNT TRANSFERRED INTO THE INVOLVED ACCOUNT BY SAID PARTICIPANT UNDER THE SIX MONTHS PERIOD PRIOR TO THE INCIDENT.

If MindArk ever decides to close, we will not be able to ask for anything more than the amount we have deposited in game over the last six months?

Well sky is falling scenario. May happen, but why MA should shut down.
EU is a goldmine for MA
Don´t think that will change in the near future.

What I said, in my first reply here!
Never deposit more than you are willing to lose

fo0d said:

... You expressly acknowledge that You do not obtain any ownership right or interest in the Virtual Item You “create” but all such terms refer to the licensed right to use a certain feature of the Entropia Universe System or the Entropia Universe in accordance with the terms and conditions of this EULA. For clarity, MindArk and/or the respective MindArk’s Planet Partner retains all rights, title and interest to all Virtual Items You create in-world.


Those this actually mean that even though you officially have an account in their systems and you virtually have a virtual series of objects in game per avatar, you never truly own the objects? Does this mean that, at least in theory, MA does have a right to "delete" any object in your inventory?

Click to expand...

it means that they do not transfer ownship of anything, nothing more or less. the purpose is to prevent someone being clever with semantics and say since they crafted x, they made it and therefore it belongs legally to them. Could they delete something? possibly but thats actually side the scope here, you'd be free to sue them for removing somthing without just cause.

fo0d said:

The Entropia Universe contains different systems, including but not limited to the services available via the Ad-System, Chat-System, Messaging-System, Land management System and Event System, that allow You to insert, use or create content, for example, text, graphics, audio and video in the Entropia Universe System. Subject to the following paragraph (Participant Content), You hereby grant MindArk the worldwide, perpetual, irrevocable, royalty-free, right to exercise all intellectual property rights for any said content, including, but not limited to, user-to-user communications.

User-to-User comunication, I would assume that would be "chatting". In theory this would mean that MA is allowed to view player conversations and store them?

Click to expand...

It not user communication in focus here, its to cover them from copyright claims. you type something or more importantly upload player content, they need to have the explicit permission to transmitt that to all other players right? they can also use it for promotional purposes. Do they store them? possibly but so what if they do. most systems log you.

fo0d said:

6. MINDARK'S LIMITATION OF LIABILITY

MINDARK, ITS EMPLOYEES, OFFICERS AND DIRECTORS, ITS AFFILIATES AND SUBSIDIERIES SHALL, TO THE EXTENT ALLOWABLE UNDER APPLICABLE LAW, IN NO EVENT, BE LIABLE TO YOU FOR ANY DAMAGES, LOSS OR EXPENSE INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGE, OR ECONOMIC LOSS , INCLUDING WITHOUT LIMITATION TO ATTORNEY FEES, LOSS OF GOODWILL OR HARDWARE DAMAGES, ARISING FROM THE USE OF THE ENTROPIA UNIVERSE OR IN CONNECTION WITH YOUR TRANSMISSION OR USE OF ANY CONTENT USING THE ENTROPIA UNIVERSE.

YOU ACKNOWLEDGE THAT, TO THE EXTENT ALLOWABLE UNDER APPLICABLE LAW, MINDARK SHALL NOT BE LIABLE TO YOU FOR THE LOSS OF ANY DATA OR ELECTRONIC FILES, INCLUDING, BUT NOT LIMITED TO, ACCOUNT, AVATAR, SKILLS AND/OR VIRTUAL ITEMS AND/OR CURRENCIES, FOR ANY REASON WHATSOEVER INCLUDING, BUT NOT LIMITED TO, SERVER FAILURE, INTERRUPTIONS OR CESSATION OF TRANSMISSION, INTERNET LATENCY, VIRUSES, BUGS, TROJAN HORSES AND THE LIKE, SOFTWARE AND/OR HARDWARE DEFECTS OR ERRORS, UNAUTHORISED USE OF THE ENTROPIA UNIVERSE SYSTEM OR SERVERS, USE OF CONTENT SUBMITTED TO THE ENTROPIA UNIVERSE, AND THE USE OF ENTROPIA UNIVERSE IN GENERAL.

If for some reason all user data stored in their systems is lost... it's just lost? That's the end of it?

Click to expand...

yep.

fo0d said:

MindArk reserves the right to interrupt the services available via Entropia Universe and/or the operation of the Entropia Universe System with or without prior notice and for any reason. You agree that MindArk will not be liable for any loss or damage caused by interruption of the Entropia Universe, delay or failure to perform.


MINDARK'S LIABILITY TOWARDS ANY PARTICIPANT SHALL, IF ACKNOWLEDGED, IN EACH INCIDENCE BE LIMITED TO NO MORE THAN THE TOTAL AMOUNT TRANSFERRED INTO THE INVOLVED ACCOUNT BY SAID PARTICIPANT UNDER THE SIX MONTHS PERIOD PRIOR TO THE INCIDENT.

If MindArk ever decides to close, we will not be able to ask for anything more than the amount we have deposited in game over the last six months?

Click to expand...

yes, only theres more. first, dont ignore the bit before the quoted blue and the prior section, its all part of the Limited Warranty and Liability sections which basically means they promise and owe you nothing. secondly, "MINDARK'S LIABILITY ... IF ACKNOWLEDGED..." means they dont promise to even return the past six month deposits, only if they are found negligent for some loss will they then limit the liability to that amount.


99% of all software or services you use will be the same.

It's MA's way of saying you don't own anything in the game really.
http://en.wikipedia.org/wiki/File:AllYourBaseAnimated.gif

If you read most mmorpg or any online game eula your going to find similar wording.

Nothing to get all worked up about. It is a CYA thing for MA.

or the short version:

mastermesh said:

It's MA's way of saying you don't own anything in the game really.
http://en.wikipedia.org/wiki/File:AllYourBaseAnimated.gif

Click to expand...

EULA=Entrpoia Universe Loss Arrangement.

Basicly anything you put in you no longer own. You may get use of it, you may make something from it, but it is no longer yours until you take it back out in the form of a withdrawl.

Like was stated before..Dont put anything in you need want or desire in the future and you will be safe. The rest is just legal dribble to hide the fact that all it says is "all your ped are belonging to us."

Rumsponge said:

They do not seem to have any interest in intervening if you have been scammed in-game, though.

Click to expand...

Because they have no way what-so-ever of seeing if you have made a deal outside the game...


Imagine I buy a gun from you for 100k PED, paying you half in USD irl instead... and then you give me the gun ingame and I give you the PED and you say MindArk I scammed you... and they return the gun to you

yes, exactly. plus, I suspect that it happens way too often for them to be able to handle. plus, "it's all part of the virtual experience" or whatever they always say.

I feel the need to clarify:

Nothing happened that made me ask the OP questions. I Was reinstalling the game (again ) and decided to actually READ throught the whole EULA.

I was really curious to see if there was something particular about it.. considering the game is the first of it's kind and all...

Again, I'm not concerned personally, I've deposited and I've had no surprises and little doubts.

But what about people like Deathifier and Buzz?

Are special agreements made with people who have spent enormously big sums of money? Is there a different EULA for people who an afford buying virtual items worth several of my salaries?

How do you think they feel about he above?

For some reason I doubt they'd answer themselves

So in conclusion, I was not complaining, was just making sure that what I read was actually faithful to reality.

There were different rules for the banks, and also other special situations for example when CND was sold it was not complete (for example, the missing sports-stadium etc). But for everything else, the rules are the same for everyone

Here's my interpretations of where your concerns and interests are applied

fo0d said:

You do not obtain any ownership ...MindArk’s Planet Partner retains all rights, title and interest to all Virtual Items You create in-world.


Those this actually mean that even though you officially have an account in their systems and you virtually have a virtual series of objects in game per avatar, you never truly own the objects? Does this mean that, at least in theory, MA does have a right to "delete" any object in your inventory?

Click to expand...

This is to do with the legal rights concerning items. If you are the first to discover the cb28 unlimited, or you make some basic filters in a crafting machine, you can't patent them. You don't have ownership rights that are protected by any law (that is to say, you can't brand the cb28 in the real-world as "your discovery", and impose patent rights, terms of usage and other legal garbage that could be applied to real world items. The currency of items is coverned by MA/planet partners. You can't lobby a revolt or lawsuit to make rare components drop more frequently.

There was an issue about blueprints long ago, where seom were removed from game, but players were compensated. the a204 bp has been removed, and shall never return. This is an example of "yes, they have and can remove items if deemed necessary"

fo0d said:

You hereby grant MindArk .... user-to-user communications.

User-to-User comunication, I would assume that would be "chatting". In theory this would mean that MA is allowed to view player conversations and store them?

Click to expand...

Yes. They have copious chatlogs. I've submitted support cases on harrassment - they are needed in the case of legal pursuance. Their reference system is a little different, but definitely they store all chat logs.

fo0d said:

YOU ACKNOWLEDGE THAT, TO ....OR ERRORS,



If for some reason all user data stored in their systems is lost... it's just lost? That's the end of it?

Click to expand...

This means you can't sue them if a server goes down when you are in the middle of a crafting run. Or if LG doesn't run on the exact date as advertised.

As mentioned above, MindArk have extensive data storage. If data is lost, your avatar will be loaded from the last save point (this is an assumption based upon logic)

fo0d said:

MindArk .... perform.

MINDARK'S LIABILITY TOWARDS ANY PARTICIPANT SHALL, IF ACKNOWLEDGED, IN EACH INCIDENCE BE LIMITED TO NO MORE THAN THE TOTAL AMOUNT TRANSFERRED INTO THE INVOLVED ACCOUNT BY SAID PARTICIPANT UNDER THE SIX MONTHS PERIOD PRIOR TO THE INCIDENT.

If MindArk ever decides to close, we will not be able to ask for anything more than the amount we have deposited in game over the last six months?

Click to expand...

Correct. This clause has been discussed extensively in other threads. You may wish to review them.

fo0d said:

MINDARK EXPRESSLY DISCLAIMS ALL REPRESENTATION AND WARRANTIES REGARDING GOODS OR SERVICES YOU OBTAIN FROM THIRD PARTIES DURING YOUR USE OF THE ENTROPIA UNIVERSE. YOU AGREE TO LOOK SOLELY TO THIRD PARTIES FOR ANY AND ALL CLAIMS REGARDING SUCH TRANSACTIONS WITH THIRD PARTIES. YOU FURTHER AGREE THAT THE SPECIAL 'THIRD PARTY'S ITEMS PURCHASE AGREEMENT' TERMS (THAT YOU ACCEPT IN THE CASE OF MAKING A THIRD PARTY ITEM PURCHASE) WILL APPLY AS A COMPLEMENT TO THIS AGREEMENT FOR ANY TRANSACTIONS OR COMMUNICATIONS BETWEEN YOU AND THE THIRD PARTY.

I might have misunderstood the above contents of the EULA, after all English is not my mother-tongue. Are there parts of the EULA I might have skipped in which the End User is protected by the agreement?

Click to expand...

The EULA is agreed to by you in order to protect MA+planet partners. Not the other way around. The first statement you quoted expressly state's you have no right over the virtual items (and hence you may not make demands of the company). I believe you will want to review the Terms of Use, as these are designed explicitly for users protection (from other users)

fo0d said:

Has the EULA ever been discussed with MA officials in the history of Entropia ?

Click to expand...

MA officials being "MA's legal department/lawyer". This is where questions upon the EULA would be funnelled if you had any.

fo0d said:

Are special agreements made with people who have spent enormously big sums of money?
For some reason I doubt they'd answer themselves

Click to expand...

You answered your own question.

fo0d said:

Is there a different EULA for people who an afford buying virtual items worth several of my salaries?

Click to expand...

I think you grossly underestimate the amount of avatars who have more than 1 Million in peds, items, property and skills.