Btw., what did the mall owners so far to make the malls more attractive (the shops and as trading hub per se)?
Try to operate a Mall Shop at PA offering low end gear for newcomers, and you will learn very fast why I gave up on this.
The fee eats the profits and often it is higher than the profits.
Then MAs good idea to recreate PA, and move the Mall far off the new arrivals area, and killed the former existing trading place.
That was the time when I sold my shop there with a 50% loss.
Now its recreated again, and maybe the few customers will come back, but fees are still high.
Next bad thing is that you are forced to charge a minimum markup of 1 PED at shops.
Very bad for low end stuff that got sold for +0,25 at the streats and +0,60 at auctions.
Asume a 1 PED profit from every sale and you need 100 sales just to cover the fee (3/day).
With my actual shop I am around 5 sales / week, far away from what is needed to cover the fee.
Don´t tell me its the shopowners fault that it isn´t competitable to auctions.
And finally MA added the sort feature (yeah, I like it), but it is another disadvantage for shopowners as there is still no shopdirectory where customers can get an actual overview what items are for sale at shops and at what locations.
I am not surprised that 90% of the shops are closed, as I operated different shops at different places and its nearly impossible to make a slighly profit out of it.
Well there are a few exceptions, and with a lot of time and money invested you can make shops profitable, but personally I don´t have that much time needed, nor the big wallet to have enough goods on stock.
My actuall shop is more like an additional storage with the option to sell something directly out of it.
Not well restocked actually and far away from beeing profitable.
I can´t care less, as it will become another closed shop as soon as I have to pay next fee.