Wistrel
Elite
- Joined
- Mar 31, 2005
- Posts
- 3,312
- Location
- The Arctic (GMT)
- Society
- Entropia Pioneers
- Avatar Name
- Wistrel (Wisty) Chianti
They discovered that the best AI for support is one that says nothing at all... ever... reduces workload by 100% overnight with pretty much zero negative impact on revenue generated.Pretty sure the radio silence isn't just affecting PCF. Response times to support tickets have been horrendous lately and they didn't used to be this bad. I have a support ticket that was opened back on Nov. 6th; it's still open today and the last blurb from MindArk on the ticket was almost a month ago.
In fact, they decided to dispense with costly AI servers and instead use the following function:
char* generateResponseToSupportQuery(char* originalMessage)
{
return 0;
}