The problem with the statement from Marco in that chat box though, is that (like i mentioned before) we, as a community, are so obviously
craving answers.
We have since the beginning of
Project: Entropia settled with basically crumbs. With insinuations. Speculations. Conspiracies. Smileys. TFMTKAFYTFO's. Vague ideas. Concepts. Hopes & Wishes.
Im not complaning about that in particular, it's a part of what kept alot of people going; the feeling of figuring out stuff yourself, and it's given a strong sense of "we against mindark" for the community.
But somewhere, of course we want answers. We are drawn like moths to a lolipop to every chance of answers we get. OF COURSE alot of people will jump at the chance at asking the developers and representatives questions.
Saying that it was Xfire's gig, that they were merely guests, feels like a cheap escape. I understand alot of the difficulties are ofc not on MindArks responsibility, but the fact of the matter is:
They know how much interest a Q&A-chat will have, based on history.
They know that alot of people will sacrifice alot for being able to participate, rearranging irl-schedules, taking the day off from work, spend time and effort on creating good questions.
They chose to setup a live chat with a software they mustn't have stress tested for them selves. Quite obviously.
They chose to rely on Chatteox (whoever that is) to pick out questions representing all the participants. I guess.
They spent ~4-8 of their work hours on a
failure, hours that I think alot of us will agree would have been better spent reading through a compilation of questions, and then answering them. They would probably have covered all of the questions that were being asked if this had been the case, tbh.
I have trouble seeing why they dont exploit this great resource their community make out. There are SO many people here who willingly spend their own free time on practically working for free for them. Im convinced alot of people would jump at the opportunity to make their chat more efficient by different means. Why not use THAT, instead of spending the few hours of answering we as a community get, in X-fire?
We dont care about X-fire. We dont care about the raffled prizes. We dont care about seeing NN|MindArk online in the same chat as we. We dont need you live, we just need you to acknowledge that we as a community 1) exists and 2) deserve to be answered. You didnt do that yesterday.