This is the way!We recently identified a glitch affecting the Mining Strongboxes in our game. Due to this issue, players frequently experienced an error message stating 'Could not Execute' when attempting to open these strongboxes. Occasionally these strongboxes could still be opened, which resulted in them only yielding rare loot. We sincerely apologize for this, as it was an oversight on our part, as these boxes were not meant to be accessible to open in this state in the first place.
Unfortunately, this resulted in an unfair advantage for specific avatars, allowing them to loot very rare items consistently. During the incident, a red-text message was displayed on the screen, stating "Could not Execute," which should have indicated that the boxes were not functioning as intended. As this was happening, we did receive support cases from the community and many stopped opening the boxes.
Some players clicked through hundreds or even thousands of these messages to exploit the glitch. Typically, players had to brute force through 10-20 "Could not Execute" messages to successfully open one box, indicating persistent efforts to exploit the glitch rather than accidental encounters. During our review, it also became clear that some players were aware of the glitch and wanted to exploit it, as evidenced by chat logs that referred to the boxes as "glitched" or "bugged" by "spam opening" and debating whether they would get in trouble or not.
As part of our response, we temporarily locked several accounts and made sure to retract as many items as possible obtained from the mining boxes during this period. Most of the players who only opened a few amounts of boxes they already owned have been unlocked and compensated with new mining boxes and/or strongbox keys depending on their individual situation.
Additionally, those who have more extensively exploited this glitch despite ongoing warnings from the red "Could not Execute" messages, are still temporarily locked and will receive less to no compensation for claimed items, depending on their individual cases.
We assure all players that we resolved the issue and the mining boxes are safe to open. Our team has conducted tests to ensure that everything is working as intended, and you can continue to enjoy the game with confidence that the rewards distribution aligns with our original design.
Here is a reminder from the ENTROPIA UNIVERSE ACCOUNT TERMS OF USE (ToU) to follow our Rules of Conduct:
6. MindArk’s rules of conduct
j. You should immediately report errors and bugs in the Entropia Universe to MindArk whenever You discover them. You may not “cheat” or otherwise neglect to report errors or bugs, use bugs, slow connection, Internet latency, or other 'exploits' for Your own benefit or for the benefit of others.
Thank you for your understanding, communication, feedback and continued support
Yea just like when redulite were dropping people were getting could not execute + rubber banding in that areaSo players saw the "Could not Execute" message and the fact that the boxes were only dropping rares, but didn't know if it's a bug or not
Very, very interesting investigation method
Wooooot
Today i am more hopeful then ever that they would do something about that too.
I hope so buddy I really do... we shall see just gotta keep a spot light on itToday i am more hopeful then ever that they would do something about that too.
True that.
O thats good to see at least.. I got message saying I'm locked until the end even with the items taken backSo, now that we have things cleared, wanna post my support case.
We recently identified a glitch affecting the Mining Strongboxes in our game. Due to this issue, players frequently experienced an error message stating 'Could not Execute' when attempting to open these strongboxes. Occasionally these strongboxes could still be opened, which resulted in them only yielding rare loot. We sincerely apologize for this, as it was an oversight on our part, as these boxes were not meant to be accessible to open in this state in the first place.
Unfortunately, this resulted in an unfair advantage for specific avatars, allowing them to loot very rare items consistently. During the incident, a red-text message was displayed on the screen, stating "Could not Execute," which should have indicated that the boxes were not functioning as intended. As this was happening, we did receive support cases from the community and many stopped opening the boxes.
Some players clicked through hundreds or even thousands of these messages to exploit the glitch. Typically, players had to brute force through 10-20 "Could not Execute" messages to successfully open one box, indicating persistent efforts to exploit the glitch rather than accidental encounters. During our review, it also became clear that some players were aware of the glitch and wanted to exploit it, as evidenced by chat logs that referred to the boxes as "glitched" or "bugged" by "spam opening" and debating whether they would get in trouble or not.
As part of our response, we temporarily locked several accounts and made sure to retract as many items as possible obtained from the mining boxes during this period. Most of the players who only opened a few amounts of boxes they already owned have been unlocked and compensated with new mining boxes and/or strongbox keys depending on their individual situation.
Additionally, those who have more extensively exploited this glitch despite ongoing warnings from the red "Could not Execute" messages, are still temporarily locked and will receive less to no compensation for claimed items, depending on their individual cases.
We assure all players that we resolved the issue and the mining boxes are safe to open. Our team has conducted tests to ensure that everything is working as intended, and you can continue to enjoy the game with confidence that the rewards distribution aligns with our original design.
Here is a reminder from the ENTROPIA UNIVERSE ACCOUNT TERMS OF USE (ToU) to follow our Rules of Conduct:
6. MindArk’s rules of conduct
j. You should immediately report errors and bugs in the Entropia Universe to MindArk whenever You discover them. You may not “cheat” or otherwise neglect to report errors or bugs, use bugs, slow connection, Internet latency, or other 'exploits' for Your own benefit or for the benefit of others.
Thank you for your understanding, communication, feedback and continued support
We recently identified a glitch affecting the Mining Strongboxes in our game. Due to this issue, players frequently experienced an error message stating 'Could not Execute' when attempting to open these strongboxes. Occasionally these strongboxes could still be opened, which resulted in them only yielding rare loot. We sincerely apologize for this, as it was an oversight on our part, as these boxes were not meant to be accessible to open in this state in the first place.
Unfortunately, this resulted in an unfair advantage for specific avatars, allowing them to loot very rare items consistently. During the incident, a red-text message was displayed on the screen, stating "Could not Execute," which should have indicated that the boxes were not functioning as intended. As this was happening, we did receive support cases from the community and many stopped opening the boxes.
Some players clicked through hundreds or even thousands of these messages to exploit the glitch. Typically, players had to brute force through 10-20 "Could not Execute" messages to successfully open one box, indicating persistent efforts to exploit the glitch rather than accidental encounters. During our review, it also became clear that some players were aware of the glitch and wanted to exploit it, as evidenced by chat logs that referred to the boxes as "glitched" or "bugged" by "spam opening" and debating whether they would get in trouble or not.
As part of our response, we temporarily locked several accounts and made sure to retract as many items as possible obtained from the mining boxes during this period. Most of the players who only opened a few amounts of boxes they already owned have been unlocked and compensated with new mining boxes and/or strongbox keys depending on their individual situation.
Additionally, those who have more extensively exploited this glitch despite ongoing warnings from the red "Could not Execute" messages, are still temporarily locked and will receive less to no compensation for claimed items, depending on their individual cases.
We assure all players that we resolved the issue and the mining boxes are safe to open. Our team has conducted tests to ensure that everything is working as intended, and you can continue to enjoy the game with confidence that the rewards distribution aligns with our original design.
Here is a reminder from the ENTROPIA UNIVERSE ACCOUNT TERMS OF USE (ToU) to follow our Rules of Conduct:
6. MindArk’s rules of conduct
j. You should immediately report errors and bugs in the Entropia Universe to MindArk whenever You discover them. You may not “cheat” or otherwise neglect to report errors or bugs, use bugs, slow connection, Internet latency, or other 'exploits' for Your own benefit or for the benefit of others.
Thank you for your understanding, communication, feedback and continued support
Yesss I hope we can get an answer on this instead of the silent treatment.. even a nod, or an eye blink, or a finger twitch... like MA blink twice if you will remove bots when presented with a mountain of evidence (video, pictures, chat, current location to see for themselves) something.. anything
... hell at this point I'd take just a logoff where they can log back in when they get home from work
I do disagree because it's some of the same folks that keep exploiting. (not necessarily with this one, but I haven't really been watching to see who's had a break and who hasn't).
Repairing (the bug is still there on Arkadia where your weapon shows more decay than actual), converting shrapnel, etc.
It would be just enough to have bug-free game at least at most crucial systems, but this game was coded by bunch of monkeys ages ago. New monkeys dont know what to do and how to fix things. they have to break it several times before finding out.
