Can you tell me one case from the past where an player got locked / banned without MA giving an reason?
Do a search on Locked in the thread title, in ascending order.
A lot. Some bogus, some legitimate, some questionable.
One main theme, they lock, you may not know, you contact support, and WAIT for them to finally tell you.
I agree they need to safeguard the platform, but they need to come up with a better way of dealing with people since REAL money is involved, and in some cases, large amounts, and some it's their livliehood.
That Brook can be a reason for discussions like this, to show there is room for improvement. Kissing ass doesn't bring about change, it just gives one bad breath.
And, think BEYOND your own little world. People from many countries and backgrounds. For some people not completely fluent in English may not have the right words at hand. In addtion to that, with $200,000 involved, her emotions I'm sure were out of control. Something you wouldn't understand with your little $15 deposits every now and then